Interpreting NDRs

Hi All

My problem is that I'm pretty clueless when it comes to NDRs - I'm a very part-time and untrained exchange admin damnit.  Now this link tells you about ndrs

http://support.microsoft.com/default.aspx?scid=kb;en-us;256321

But where the heck do you look for these numbers and more fundamentally is looking at NDRs the way to figure out why mail is bouncing?

So first up I get:


 -----Original Message-----
From:       Robert Pendergrast
Sent:      Friday, 9 January 2004 4:38 PM
To:      Mario Merlo
Subject:      FW: Thanks



_____________________________________________
From: System Administrator
Sent: Wednesday, 7 January 2004 1:28 PM
To: Shirley Bare (shirley.bare+AEA-zeacom.com)
Subject: Undeliverable: Thanks

Your message did not reach some or all of the intended recipients.

      Subject:      Thanks
      Sent:      5/01/2004 1:15 PM

The following recipient(s) could not be reached:

      Shirley Bare (shirley.bare@zeacom.com)
<mailto:shirley.bare@zepcom.com)> on 7/01/2004 1:28 PM
            Could not deliver the message in the time limit specified.
Please retry or contact your administrator.
            <server-1.sydzeacom.local #4.4.7>

I got the user to copy over the following internet headers:

Microsoft Mail Internet Headers Version 2.0
From: postmaster@sydzeacom.local
To: robert@zeacom.com
Date: Wed, 7 Jan 2004 13:28:24 +1100
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
      boundary="9B095B5ADSN=_01C3A93824AE121A0000008Fserver?1.sydzeac"
X-DSNContext: 7ce717b1 - 1380 - 00000002 - C00402D1
Message-ID: <zmRf6Ci6n00000019@server-1.sydzeacom.local>
Subject: Delivery Status Notification (Failure)

--9B095B5ADSN=_01C3A93824AE121A0000008Fserver?1.sydzeac
Content-Type: text/plain; charset=unicode-1-1-utf-7

--9B095B5ADSN=_01C3A93824AE121A0000008Fserver?1.sydzeac
Content-Type: message/delivery-status

--9B095B5ADSN=_01C3A93824AE121A0000008Fserver?1.sydzeac
Content-Type: message/rfc822

Subject: Thanks
Date: Mon, 5 Jan 2004 13:15:22 +1100
Message-ID: <A9966C1E0E48A34BAEE158C873E85E1A01C632@server-1.sydzeacom.local>
X-MS-Has-Attach: yes
MIME-Version: 1.0
Content-Type: multipart/related;
      type="multipart/alternative";
      boundary="----_=_NextPart_001_01C3D331.C5FC2440"
X-MS-TNEF-Correlator:
Thread-Topic: Thanks
Thread-Index: AcPTL1oIW4om/sXvSq+BgI6wLTiVLwAAiQhA
content-class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft Exchange V6.0.6249.0
From: "Robert Pendergrast" <robert@zeacom.com>
To: <shirley.bare@zepcom.com>

------_=_NextPart_001_01C3D331.C5FC2440
Content-Type: multipart/alternative;
      boundary="----_=_NextPart_002_01C3D331.C5FC2440"

------_=_NextPart_002_01C3D331.C5FC2440
Content-Type: text/plain;
      charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

------_=_NextPart_002_01C3D331.C5FC2440
Content-Type: text/html;
      charset="us-ascii"
Content-Transfer-Encoding: quoted-printable


------_=_NextPart_002_01C3D331.C5FC2440--
------_=_NextPart_001_01C3D331.C5FC2440
Content-Type: image/gif;
      name="image001.gif"
Content-Transfer-Encoding: base64
Content-ID: <image001.gif@01C3D38B.8D5DDE80>
Content-Description: image001.gif
Content-Location: image001.gif

------_=_NextPart_001_01C3D331.C5FC2440
Content-Type: image/gif;
      name="image002.gif"
Content-Transfer-Encoding: base64
Content-ID: <image002.gif@01C3D38B.8D5DDE80>
Content-Description: image002.gif
Content-Location: image002.gif


------_=_NextPart_001_01C3D331.C5FC2440--

--9B095B5ADSN=_01C3A93824AE121A0000008Fserver?1.sydzeac--

How do I go about figuring out why the mail bounced?

Much TIA gurus