About a week ago our PDC running Windows 2000 Server and Exchange Server 2000 decided not to come up from a re-boot. The cause of this turned out to be the boot.ini file which had been deleted by McAfee GroupShield v5.
After restoring the boot.ini file the server came back up as normal. However, some of our users can not now access their mailboxes. The clients that are having problems are all using either laptops or are working remotely from a PC.
I now have one of the laptops in the office and I can have 'hands on'.
His machine is running Windows XP Pro and Office 2003.
He normally logs on to the LAN and accesses his mailbox using Outlook, synchronising when exiting.
He can access his mailbox using Outlook Web Access.
He can log on to the LAN as himself on a machine running Windows 98 and access his mailbox through Outlook 2002 and Outlook 2000 no problem.
When he logs on to the LAN using his own machine and opens Outlook he is only able to see his off-line folders, which are a week out of date. Outlook does a send and receive but returns 'Microsoft Exchange Server reported error (0x8004011D). The server is not available.'
To recap -
Log on to LAN using Windows 98 machine, collect mail from exchange mailbox using Outlook - No Problem
Log on to LAN using Windows XP machine, collect mail from exchange mailbox usin Outlook - Server unavailable.
Any ideas would be gratefully received.
Terry
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