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Unable to open default email folder.  The information store could not be opened.  Would you like to open your default file system folders?

Tags: open, default, store, unable, information
Hello,

We have a user who is not able to access his mailbox using Outlook client.
He keeps getting the error "Unable to open default email folder.  The information
store could not be opened.  Would you like to open your default file system folders?"

I have checked that his account exists and also was able to send him email.  He is
also able to access his mailbox using the Web Outlook.  Not sure why the
Outlook client would give him this error message.  

I have verified that his Exchange logon and Windows logon and he says that his
password is the same.  I have checked the mail icon under control panel
and make sure that all of his settings were like me...

I am not sure what the deal is.

Any ideas anyone?

Thanks in advance,
Paula
Paula

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Question Stats
Zone: Networking
Question Asked By: LateNaite
Solution Provided By: ikm7176
Participating Experts: 5
Solution Grade: A
Views: 246
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