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07.13.2004 at 08:28AM PDT, ID: 21057104
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Exchange 5.5 Store.exe thread running 95-100% cpu usage

Asked by Winstink in Exchange Email Server

Tags: exchange, cpu

After upgrading my server OS to Win2k, I reinstalled Exchange 5.5 and then went thru eseutil defrag and then the isinteg-fix and -patch routines. Got it working. A couple hours after it started up it went to 100% cpu on the store. The problem is when IMC is on, whether or not NAV exchange is running. The problem can be temporarily remedied by deleting IMC and then recreating it, usually requiring a server reboot. However, after an hour or so it's back up to 100%. The problem occurs for 10, 20, or 30 sec, then goes back down to zero for a similar amount of time, then back up. Actually the problem doesn't occur at all with IMC stopped, but then we don't get any email!

I've gone thru everything on this page: http://support.microsoft.com/search/default.aspx?Catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%3DON&Product=&KeywordType=ALL&Titles=false&numDays=&maxResults=25&Queryl=store.exe+cpu&Query=store.exe+cpu&QuerySource=gsfxSearch_Query&srchExtraQry=
concerning the store.exe cpu problems.

Using all that applied, I settled on http://support.microsoft.com/default.aspx?scid=kb;en-us;822006  as the only possible solution, and obtained the fix from MS.  Yeay! The cpu usage was hardly existent afterwards. Then in the evening when I looked at it, it was already ramping back up. By morning, it was 100% again.  So I guess the last great hope from MS didn't work.

The event logs don't appear to reveal anything. There's an occasional IMC error 2 about trying to remove a spool file but this is only a couple times / day. Doesn't appear related. Somebody please tell me something I don't know. Start Free Trial
[+][-]07.13.2004 at 10:18AM PDT, ID: 11541062

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[+][-]07.13.2004 at 10:27AM PDT, ID: 11541161

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[+][-]07.13.2004 at 10:35AM PDT, ID: 11541254

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[+][-]07.13.2004 at 10:43AM PDT, ID: 11541349

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[+][-]07.13.2004 at 11:07AM PDT, ID: 11541618

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[+][-]07.13.2004 at 11:09AM PDT, ID: 11541633

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[+][-]07.13.2004 at 11:52AM PDT, ID: 11542048

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[+][-]07.15.2004 at 05:21AM PDT, ID: 11558297

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[+][-]07.15.2004 at 05:46AM PDT, ID: 11558484

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[+][-]07.15.2004 at 07:12AM PDT, ID: 11559234

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[+][-]07.15.2004 at 08:22AM PDT, ID: 11559914

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[+][-]07.15.2004 at 09:53AM PDT, ID: 11560856

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[+][-]07.15.2004 at 10:23AM PDT, ID: 11561161

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[+][-]07.15.2004 at 11:07AM PDT, ID: 11561583

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[+][-]07.15.2004 at 11:13AM PDT, ID: 11561660

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[+][-]10.05.2004 at 07:54AM PDT, ID: 12227282

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About this solution

Zone: Exchange Email Server
Tags: exchange, cpu
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Solution Provided By: kristinaw
Participating Experts: 1
Solution Grade: C
 
 
[+][-]10.05.2004 at 08:29AM PDT, ID: 12227685

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[+][-]10.07.2004 at 01:24PM PDT, ID: 12253215

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[+][-]03.01.2005 at 10:54AM PST, ID: 13432202

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[+][-]03.01.2005 at 10:56AM PST, ID: 13432229

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[+][-]03.01.2005 at 11:49AM PST, ID: 13432847

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