Forwarding/Routing Exchange 2003 Email

Didn't work, or I've done something wrong. Perhaps further detailed instructions are required...

Default Policy (Properties)
(TICKED) SMTP  @client.com
(TICKED) SMTP  @client.local
(TICKED) X400   c=US; a= ; p=CLIENTSERVER;o=Exchange;

I was able to go into the Edit SMTP @client.com Screen- but could untick the option inside cause it was greyed out.

I can untick only SMTP @client.local - but that still bring back mail as undeliverable (see sample message below):

TEST EMAIL BEGIN ===========================
Your message did not reach some or all of the intended recipients.

Subject: Test
Sent: 19/07/2004 23:36

The following recipient(s) could not be reached:

  testinbox@client.com on 19/07/2004 23:36
  The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
  <client.com #5.1.1>
TEST EMAIL END ===========================

TestInbox does not exist on the office server, but does on the web server.

I tried replacing @client.com with @myclientsisp.com but that didn't work either (BTW: smtp.myclientsisp.com refers to the ISP my client uses).

Can you give any further help on this one? Cheers.

if the option is grayed out that means it is the primary smtp address.
make local.yourdomain.com ur primary then go to yourdomain.com(which will
be in small fonts)and uncheck the box.once u unckeck the box change places
again(make yourdomain.com the primary).
once u uncheck that box then u can send mail to all ur users(including the ones
that are hosted on ur isp mail server).
after any change it is good idea to restart server.
call back if u still have problem.

Change made as suggested but no luck, messages are still coming back as undeliverable - but only those sent to @client.com that are not mailboxes on the domain. Any thoughts?

Not mailboxes on the office server (local domain) that is ;-)

Almost there, we've got one half of the problem sorted. Sending to to email addresses that are not present in AD is working.

However, several remote employees have username logins - these match their email addresses. By remote, I mean that they both VPN into the network and sometime they are at the office.

I removed their exchange mailbox in AD, thinking that if I email them from inside the network it will be sent out givin the new policy - this doesn't seem to be the case. I get the email back stating undelilverable 'the e-mail account does not exist at the organization this message was sent to'. Example user/email:

SBS 2003 User/logon Name: client.local\Joe.Bloggs
Web Server Email Address: joe.bloggs@client.com


Any thoughts? Cheers for the help so far!!  :-)

PS: If you know or know of anyone in EE that know how to deal with configuration of Cisco PIX 501 Firewalls, please let me know!!!

pcthelp i need more help from u in this one.
u have some users that VPN in to ur network and use their UPN(user priciple name)
such as mike@urdomain.com and they have or had a mailbox on the exchange
with the smtp address mike@urdomain.com and u ended up deleteing the mailbox
but not the user.u must have created a mailbox on the isp box and now that u try
to send email it does not get delivered because the user exist on the AD but not
an smtp address and exchange does not let go of the email because the user exist.
is this ur case?

ok try this eventhough it may cause a loop
go to ur smtp server properties page\messages and under
"forward all mail with unresolved recipients to host"
and put the FQDN of ur isp's smtp server and see if ur problem is solved.

Got it sorted! Had to go back to the Server Management interface and redo the Internet Setup in conjunction with your instructions. An awkward solution, but I'm sure it wasn't as awkward as the problem ;-)
Cheers!