Link to home
Start Free TrialLog in
Avatar of Shepsys
Shepsys

asked on

A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients.

I am having difficulty sending email to a single recipient in another, completely separate domain.  The emails always bounce back 24 hours later with the error " A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients.... 5.4.6 SMTP; 554 5.4.6 Too many hops.  Email to other users in the same domain are delivered fine....

Thanks in advance for your help.
ASKER CERTIFIED SOLUTION
Avatar of Sembee
Sembee
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Shepsys
Shepsys

ASKER

Thanks.  I've contacted their administrator and am waiting to hear back.  They're in Australia so time zones may delay things a bit.  Will let you know as soon as I learn anything.  And yes, it makes good sense to disallow automatic forwarding, especially if you have large number of users!
Avatar of Shepsys

ASKER

Well, I never heard back from the admin so will close the case.  Again, thanks for the assistance.