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7.8

Information store will not mount!

Asked by kak268 in Exchange Email Server

Tags: store, database, files

When i go into exchange manager and try to mount the stores i get this error: An internal processing error has occured.  Try restarting the exchange system manager or the microsoft exchange information store, or both.
ID #: c1041724

This shows up in event viewer:

-------
Event Type:     Error
Event Source:     ESE
Event Category:     Logging/Recovery
Event ID:     494
Date:          1/5/2005
Time:          3:27:01 PM
User:          N/A
Computer:     LMT-EXCH
Description:
Information Store (1696) Database recovery failed with error -1216 because it encountered references to a database, 'D:\program files\exchsrvr\mdbdata\priv1.edb', which is no longer present. The database was not brought to a consistent state before it was removed (or possibly moved or renamed). The database engine will not permit recovery to complete for this instance until the missing database is re-instated. If the database is truly no longer available and no longer required, please contact PSS for further instructions regarding the steps required in order to allow recovery to proceed without this database.

For more information, click http://www.microsoft.com/contentredirect.asp.
-------------------

The priv1.edb database is still there.  It suggested that I run eseutil /r /i..... however I am unsure of the correct syntax to use to run it.  What is the logfile base name that i should use?  How do i know where directory has the log files, system files, and database files?

Thanks!
 
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Keywords: Information store will not mount!
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[+][-]01/05/05 12:54 PM, ID: 12966257Accepted Solution

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About this solution

Zone: Exchange Email Server
Tags: store, database, files
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Solution Provided By: yomanex
Participating Experts: 1
Solution Grade: A
 
[+][-]01/05/05 12:58 PM, ID: 12966306Author Comment

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[+][-]01/05/05 09:58 PM, ID: 12969591Expert Comment

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[+][-]01/10/05 04:49 AM, ID: 13002319Author Comment

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[+][-]01/10/05 11:59 AM, ID: 13006723Author Comment

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