I have an exchange user that is sending email to a few domains. When he sends out, he continually gets undeliverables from our exchange server saying:
Sent: Thursday, May 05, 2005 1:02 PM
To: User Name
Subject: Undeliverable:subject
Your message
To: user@user.com
Subject: subject
Sent: Thu, 5 May 2005 12:20:08 -0400
did not reach the following recipient(s):
user@user.com on Thu, 5 May 2005 13:02:18 -0400
Could not deliver the message in the time limit specified. Please retry or contact your administrator.
<ourdomain.com #4.4.7>
----------
I am wondering if the problem is as such:
In our active directory, the user name is j.doe@domain.com and the actual real email address is j.doe@domain.com. However, the user wanted the firstname@domain.com as their email address. So i made an smtp address john@domain.com, but left j.doe@domain.com as the default reply to address.
Do you think that since someone sent him email to john@domain.com, he hit reply and it sent from j.doe.domain.com, that the recipients exchange server or other mail server blocked the mail since the reply-to address is not the same as the original address it was sent to? I am wondering if this is my problem. It seems that i only have this problem with people that have multiple smtp addresses. By default i leave the default reply-to address as their original j.doe@domain.com, and just add john@domain.com so they can receive mail on that too.
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Just going through some of the old outstanding questions as it is quiet...
Has this problem been resolved?
If you need clarification on any part of the responses above, please post back.
Otherwise you need to close the question by awarding points, or posting in the Support Topic Area (top right corner) with a link to this question asking for the moderators to close the question for you without awarding points.
Simon.
Business Accounts
Answer for Membership
by: SembeePosted on 2005-05-06 at 06:39:45ID: 13944796
The multiple addresses shouldn't matter. I have about 30 on various domains and various name conventions on my account and can receive email on all of those addresses.
If the user wants to use john@ for their email address then you should use that as the primary email address so that his messages go out using that address.
Is it always the same email addresses that are generating this error?
Simon.
Exchange MVP.