asked on

Unable to remount mail store after unexpected interruption in power

There was loss of power to our mail server. When power was restored and server rebooted, the mail store did not remount. I initially restored a backup of our exchange server system, but the problem remained unresolved. I then restored the most recent backup of the whole system, but that did not solve the problem either. I try to remount the mail store but it gives an error message:
"Isinteg cannot initiate verification process.
Please review the log file for more information."

I have since run the eseutil with the -mh option and it had indicated there was a dirty shutdown. I then ran eseutil -g; afterward I ran -mh option again and it indicated clean shutdown. Still, it will not remount the mail store.

Thanks.

redseatechnologies

Hi joehdz,

have you run isinteg utility?

http://support.microsoft.com/?kbid=182081

this is also a good link for help with working on the mail store

http://www.msexchange.org/tutorials/Exchange-ISINTEG-ESEUTIL.html

also;

have you got enough free hard drive space?
are you generating any event log errors?

hope that helps

-red

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ITCEXCHANGE

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redseatechnologies

i only suggested isinteg as the asker indicated that the databases (after eseutil) were now in the clean shutdown state

-red

joehdz

ASKER

Thanks for your help everyone. I followed the above steps and was able to remount my mail store. I had tried to run isinteg yesterday and it wouldn't. Today it did after removing the .log & .chk files from the mdbdata directory. Mail is up again!

I would like to know though if anyone knows how to change the default settings when using the eseutil /d to defrag. I think that by default it places the temp copy of the database somewhere in c:\program files\exchsrvr\bin. But my c:\ partition is small (12gb) so I had to delete/move some files because the defrag would quit due to running out of disk space. I would have liked to put that temp copy somewhere in my d:\ partition instead.

Thanks again.

ITCEXCHANGE

Yes use the /T switch. For example

eseutil /d priv1.edb /tf:\tempdefrag.edb

ITCEXCHANGE

Thank You for the Points