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11.08.2005 at 09:55AM PST, ID: 21623605
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Getting Error 80072745 when trying to connect MSN Messenger to Exchange 2000 IM server

Asked by mcballar65 in Exchange Email Server

Tags: 80072745, error, msn, messenger

We are attempting to set up an internal IM server. I have the Exchange Server 2000 correctly set up with all the latest SP and patches. I have installed and configured the IM piece according to several different documents...all of which agree on the proper procedure. I have created the SRV record in DNS. I have activated IM for a test user in my domain. I have installed MSN Messenger 7 on a test workstation in that same domain and I have logged onto that workstation with the user who I wish to test IM with. When I start the IM client I put in the user's name in the format username@domain_name and I put in his password. What I get 100 % of the time is the following error: "We were unable to sign you in to the MSN Messenger, possibly because of a problem with your Internet connection. Please try again later. 80072745."

I have looked at many troublehshooting documents and I have completely recreated the virtual server in Exchange, redefined everything that I could and reactivated the user.  I always get this error...Can anyone shed some light on this?

Thanx...JonStart Free Trial
[+][-]11.08.2005 at 02:57PM PST, ID: 15252350

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About this solution

Zone: Exchange Email Server
Tags: 80072745, error, msn, messenger
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Solution Provided By: Sembee
Participating Experts: 1
Solution Grade: A
 
 
[+][-]11.08.2005 at 07:19PM PST, ID: 15253593

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[+][-]11.09.2005 at 03:01AM PST, ID: 15255104

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[+][-]11.09.2005 at 04:15AM PST, ID: 15255386

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