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7.0

Outlook Web Access Login Problems

Asked by dgbritt in Exchange Email Server

Tags: login, web

I am running Exchange 2000 with SP3.  I have a user that uses Outlook Web Access when away from the office.  Depending on where he is, he sometimes has trouble logging in.  At home his computer is running Windows XP Home and he has a broadband connection.  He goes to mail.XXXX.org/exchange to login.  He gets the login box, where he enters "XXXX\user" and then his password.  The dialog box comes right back up, with the password highlighted, but there are no error messages.

We tried it from the office and it worked fine.  I've watched him log in and have verified the correct ID and password.

What could be the problem?
[+][-]11/16/05 12:43 PM, ID: 15306561Expert Comment

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[+][-]11/16/05 02:02 PM, ID: 15307223Expert Comment

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[+][-]11/16/05 02:19 PM, ID: 15307350Expert Comment

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[+][-]11/16/05 08:20 PM, ID: 15309206Expert Comment

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[+][-]11/16/05 09:25 PM, ID: 15309469Author Comment

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[+][-]11/16/05 10:09 PM, ID: 15309549Accepted Solution

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About this solution

Zone: Exchange Email Server
Tags: login, web
Sign Up Now!
Solution Provided By: eclipse007
Participating Experts: 4
Solution Grade: A
 
[+][-]02/05/06 04:12 PM, ID: 15879694Administrative Comment

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[+][-]02/10/06 03:24 AM, ID: 15921066Administrative Comment

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