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12.21.2005 at 12:30PM PST, ID: 21672406
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trouble accessing mailboxes after replacing exchange server

Asked by pcspcs in Exchange Email Server

Tags: exchange, server, after

We recently had an Exchange server crash and need help getting a new one back up.  We have an image of the hard drive just before the problem, so we have access to all files.  We can't restore the image (new hardware) so we build a new PC, installed Windows 2003 Server Enterprise Edition and Exchange 2003.  We could not join the new server to the domain with the same name, so we called it EXCHANGE2.  The old server was named EXCHANGE.

By following some instructions from the MS KB, we were able to copy the MDBDATA folders from the image to the new server and mount the information store on EXCHANGE2.  When the information store mounts under EXCHANGE2, we can look under EXCHANGE2/First Storage Group/Mailbox Store (EXCHANGE2)/Mailboxes and see all the users and the amount of data in their box, so it seems to be there.

Exchange System Manager shows EXCHANGE and EXCHANGE2.  User's mailboxes still point to EXCHANGE.  We are unable to move the users to EXCHANGE2 using the move mailbox wizard in system manager because it says the information store could not be opened.  Of course it can't -- that server doesn't exist.

How can we tell the system that these users are now on EXCHANGE2?  Or should we have gone about this totally differently and somehow removed EXCHANGE from active directory so we could add the new server with the same name?

Also, if we add a new user to the system and tell it to put the mailbox on Exchange2, it seems to allow us to create the user.  But when we try to add that exchange account under Mail settings on the client PC and click Check Names and having the new server's IP address for the server name, it doesn't find it.  The message is "The action could not be completed.  The name could not be matched to a name in the address list".

Thanks in advance for you help!
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[+][-]12.21.2005 at 01:23PM PST, ID: 15529972

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[+][-]12.21.2005 at 01:53PM PST, ID: 15530180

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[+][-]12.21.2005 at 02:03PM PST, ID: 15530251

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[+][-]12.21.2005 at 06:01PM PST, ID: 15531463

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[+][-]12.22.2005 at 03:00AM PST, ID: 15533101

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[+][-]12.22.2005 at 12:05PM PST, ID: 15537143

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[+][-]12.22.2005 at 12:12PM PST, ID: 15537225

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[+][-]12.22.2005 at 12:18PM PST, ID: 15537269

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About this solution

Zone: Exchange Email Server
Tags: exchange, server, after
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Solution Provided By: MCPJoe
Participating Experts: 3
Solution Grade: C
 
 
 
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