Question

How to stop and restart Exchange Services

Asked by: ipendlebury

I have a batch file which is scheduled to run during the night. It stops my SqlServer and Exchange Server services in order to do a backup. I must be doing something wrong because the Default SMTP Virtual Server does not restart afterwards. I have to go into System Manager and restart it manually. Here's what I am doing. Can anyone suggest how to fix it?

Net Stop MSExchangeIS /y
Net Stop IISAdmin /y
Net Stop ExIFS
Net Stop MsSqlServer

ntbackup backup c: d: /p "4mm DDS" /n "Daily Backup" /l:s /v:yes /um

Net Start MsSqlServer
Net Start EXIFS
Net Start IISAdmin
Net Start MSExchangeIS

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Asked On
2005-12-29 at 03:00:38ID21678098
Tags

exchange

,

restart

,

services

Topic

Exchange Email Server

Participating Experts
3
Points
250
Comments
11

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Answers

 

by: keith_alabasterPosted on 2005-12-29 at 03:13:10ID: 15569729

Your shutdown script is closing off services which are dependants on other services. IE Other services need these ones to be able to continue running therefore the above script closes down all the services associated with them as well.

When you start them up, just these ones start. They do not need the other services so they are not started automatically.

Right click the services mentioned above and look at the dependencies. This will show you the ones that need to be included within your script.


 

by: ipendleburyPosted on 2005-12-29 at 03:48:36ID: 15569845

Ok I think i've got it. The SMTP Service is dependant on the IISAdmin service. I'll add a line to my batch file to restart it afterwards.

I'll report back after tonight's backup.

 

by: leewPosted on 2005-12-29 at 05:38:46ID: 15570211

Great, so you backup the files.  Have you ever tried doing a restore?  From what I've seen and understood, Exchange doesn't work that way.  You should be doing an information store backup - NOT a backup of the priv.edb and pub.edb while the exchange part of the server is offline.

Are you doing System State Backups as well?

People SO often make the mistake of assuming if I just get the files, I'm fine - not with Windows.  You need the files and the registry and Exchange is a beast that doesn't (or hasn't necessarily) followed conventional thinking.  Before you think your safe, I'd suggest doing a restore once or twice.  Preferrably on a different, but identical, system.  Or make an image of this system so you can be absolutely certain to get your data back.

SQL CAN work this way, but I'd suggest scheduling SQL to do it's own backup to a file on the disk.  Then your backup job would backup that file and you'd have a good backup without shutting SQL off.

 

by: kristinawPosted on 2005-12-29 at 05:51:41ID: 15570268

ipend,

you don't need to stop exchange services to do a backup. you should be doing an online backup with an exchange aware backup system. ntbackup is more than capable of doing this, here's a good tutorial: http://www.petri.co.il/backup_exchange_2000_2003_with_ntbackup.htm

doing an 'offline' backup, such as you are doing, does not flush the transaction log files which is a big problem (or will be soon enough). the link i posted above lists advantages/disadvantages of both methods.

kris.

 

by: keith_alabasterPosted on 2005-12-29 at 05:54:14ID: 15570283

I don't disagree but we are moving away from the question.

 

by: leewPosted on 2005-12-29 at 05:59:27ID: 15570311

Maybe so - but don't you think the user should know how to properly backup things, not just blindly answer the question?

 

by: kristinawPosted on 2005-12-29 at 05:59:41ID: 15570313

i suppose he can decide which input is valuable to him, since he asked the question. sometimes ppl ask a question without realizing that what they're trying to do is not what they should be doing. i like to provide all information, then as long as he knows the risks involved, have at it.

kris.

 

by: ipendleburyPosted on 2005-12-29 at 06:26:37ID: 15570476

Gentlemen! No fighting please.

I have restored Exchange Files previously when a corruption has occured. I also once had a problem whereby Exchange files were 'going missing'. This turned out to be Symantec antivirus being overzealous during a scheduled scan. I just restored the files from tape and it worked.

I take Leew's point that you need other things also to get back on it's feet. But presumably he's talking from the point of view of complete disaster recovery. I do regular ASR backups that will hopefully take care of that.

I concede fully that I should be doing an Exchange backup within NTBackup. I will look into doing it. But does this take care of backing up Exchange's registry settings?

I have several customers. Most of the others use Backup Exec which is far more flexible about doing all of this.

 

by: kristinawPosted on 2005-12-29 at 06:32:00ID: 15570511

the best way to get registry settings is by doing a system state backup. again, easily done with ntbackup. this also comes in handy for any server running owa, as it also backs up the iis metabase. i do ntbackups of the exchange IS and the system state, then backup those bkf files to tape.

ya, you should exclude all exchange directories and edb and stm files and all exchange log files from any kind of scan.

kris.

 

by: kristinawPosted on 2005-12-29 at 06:33:06ID: 15570515

oh, and i'm not fighting. i just didn't appreciate keith's comment. last time i checked everyone here is just trying to help.

kris.

 

by: keith_alabasterPosted on 2005-12-29 at 06:39:40ID: 15570557

lol, its not fighting. Everyone will have a view on things and often these may not be aligned to each other. Personally I give more information when the question is less specific as it would suggest the asker is less knowledgeable. In fairness, Lee's approach is likely the better.

20120131-EE-VQP-002

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