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03.17.2006 at 08:53AM PST, ID: 21778224
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smtp error 553
Tags: name, allowed, mailbox, 553, error
My email works fine, but when trying to send to one particular recipient, I receive smtp error 553.  I have included the error, but have excluded the sender and recipient info.

Your message did not reach some or all of the intended recipients.

      Subject:      test
      Sent:      3/16/2006 4:16 PM

The following recipient(s) could not be reached:

johnd@xyz.com on 3/16/2006 4:16 PM
            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <exchange.abc.com #5.5.0 smtp;553 Requested action not taken: mailbox name not allowed or chunk too large>


I cant find any solution to this problem on the web.  Any thoughts?

GTA
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Question Stats
Zone: Software
Question Asked By: GTAJR
Solution Provided By: Sembee
Participating Experts: 2
Solution Grade: A
Views: 5
Translate:
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03.17.2006 at 08:59AM PST, ID: 16217668

Rank: Savant

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04.09.2006 at 10:49AM PDT, ID: 16412306

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04.13.2006 at 05:56AM PDT, ID: 16445031

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03.17.2006 at 08:59AM PST, ID: 16217668

Rank: Savant

Unless you have a watchguard firewall, the problem is at the remote end. "chunk too large" is a watchguard error message when its SMTP scanning service is enabled.

Simon.
Accepted Solution
 
04.09.2006 at 10:49AM PDT, ID: 16412306
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup topic area:
   Accept: Sembee {http:#16217668}

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

Venabili
EE Cleanup Volunteer
 
04.13.2006 at 05:56AM PDT, ID: 16445031
Forced accept.

DarthMod
Community Support Moderator
 
 
05.07.2008 at 06:35AM PDT, ID: 21516206
hi Sembee
I have the same problem, except its the other way round and we have a watchgaurd firewall.
Its only one company that cannot send email to us but we can send to them.  What do I need to do to the Watchgaurd Firewall without disabling the whole SMTP Scan Function? It works perfectly fine for everyother domain who sends us emails.

Any help would be great. thank you.

SM
 
 
05.07.2008 at 06:51AM PDT, ID: 21516338
Simplymedia - this is an old question. Unlike a forum it is not possible to "bump" questions back up the list. The only people who will see your post are those that have already participated. Instead you should post your question as a new question in the Exchange Server Zone which will allow other experts the chance to see the question and respond.

Simon
Exchange Server Zone Advisor.
 
 
 
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