I have Exchange 2003 Std. SP2 running on Windows Server 2003 Std. SP1 I am getting periodic failures of the information store. Here are the Event log entries:
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 1000
Date: 8/14/2006
Time: 6:36:24 PM
User: N/A
Computer: LS054
Description:
Faulting application store.exe, version 6.5.7638.2, stamp 434353c1, faulting module msvcrt.dll, version 7.0.3790.1830, stamp 4243785e, debug? 0, fault address 0x00026f76.
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 8/14/2006
Time: 6:51:21 PM
User: N/A
Computer: LS054
Description:
Faulting application store.exe, version 6.5.7638.2, faulting module msvcrt.dll, version 7.0.3790.1830, fault address 0x00026f76.
I've read that these issues are sometimes related to virus scanners on the server, but that is not the case with me. We aren't running one on this server at this time. Does anyone have an idea of where to start resolving this? MS reports that there are no hotfixes that have been released since SP2.
Snewo
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This is a very barebones server. The only non-exchange software on this server is Tivoli. The three store.exe crashes we've had were a 6:30pm, 3:00am, & 11:00am (not all the same day). Since our Tivoli runs nightly and the problem is not limited to the night I'm leaning away from that as a possible culprit. Any other ideas?
Snewo
Failures in store.exe on a bare machine are very unusual. Most of them are caused by third party applications.
As such the reinstall of Exchange 2003 SP2 is something that I would suggest as being something that might fix it.
After installing the service pack, make sure that the server is up to date - there have been some updates to store.exe since the release of the service pack.
Simon.
According to my WSUS server, the only "Update for Exchange Server" that hasn't been applied is KB911829 which is for Web client issues. No other items identify themselves as Exchange updates. I'm not exactly up to date on all Windows Server security items, but that's a different story. I also don't see any updates that have been applied that since SP2. You wouldn't happen to have any KB numbers of store.exe updates since SP2 was released would you?
Snewo
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by: skags442Posted on 2006-08-16 at 08:25:38ID: 17327021
have you read or seen this doc ?
http://support.microsoft.c
and also have you tried to reinstall exchange SP2 ?