Question

OWA Password issues

Asked by: jcistaro

A couple things here...  Another 500 PUNTAS!!!

I have about 120 sales reps that only use OWA.  We are "supposed" to force password change upon first login, but from my tests, this does not work.  We expire passwored every 9 months, and the users are having a problem filling in the form.  A couple Questions

1.  Is a change upon first login supported?  What shoudl I have the Exchange Admin look at to troubleshoot?

2.  When expiring passwords, the change password box that displays asks for domain, username old and new pw.  How can I get the fields domain and username to get filled in automatically?

thanks!!!!

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Asked On
2006-09-21 at 17:55:40ID21998684
Tags

password

,

change

,

domain

Topic

Exchange Email Server

Participating Experts
1
Points
500
Comments
6

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Answers

 

by: kshaysPosted on 2006-09-21 at 18:40:27ID: 17574557

You need SSL for Exchange if i'm not mistaking for OWA to change the passwords.  As the domain and username to get filled in automatically i'm not sure right off hand, but these sales reps should know their username though.  The domain would be nice to be filled in automatically, but it should not be hard for the reps to remember the domain.

1.  I don't think so, I could be wrong here though.
2.  I will research tomorrow if any of the other exchange experts don't respond before then.

kevin

 

by: jcistaroPosted on 2006-09-21 at 18:56:26ID: 17574618

hehe...some of the reps have started to understand what their e-mail address is.  They dont' know what the domain is or username is.

 

by: kshaysPosted on 2006-09-22 at 05:57:00ID: 17577131

Wow, and I thought my users were pretty bad.  Anyway, you need an SSL cert for exchange in order to change the passwords via the OWA interface to start with.  I'll try and see if I can find a way to populate the information, but I don't think that will be possible very easily though.  

kevin

 

by: jcistaroPosted on 2006-09-25 at 17:55:38ID: 17597769

SSL is enabled.  Users can change their passwords via OWA currently, however the fields domain and username are blank.  Based on the logged in user entering those credentials at login, I would expect that there is a way to have these populated?

Thanks

20120131-EE-VQP-002

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