We have a user that is unable to view her contacts from OWA. If you open outlook on the local workstation contacts are there but in OWA the contacts folder is empty.
We have Exchange 2003 SP2.
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
To check what susanzeigler said, right-click contacts- properties and check the location. If it is in the mailbox then it is on the server.
One other thing is that clicking on the contacts tab in OWA will only show the defult Contacts. If you want to see all the contacts click on the Contacts icon in the folders list then expand it.
Check also in properties/Outlook address list that "SHOW ..." is selected.
Business Accounts
Answer for Membership
by: susanzeiglerPosted on 2006-11-22 at 14:12:38ID: 17999513
It sounds like the contact list is on the local machine rather than on the server itself. Check the Outlook configuration on the local machine and see if that is the case. This would also mean that if the user logged into another computer, the contacts wouldn't display in outlook there either.