Question

One user, two email accounts

Asked by: nprignano

I have a group of users who we merged into our organization.  These users have a user account and email account/email address in our domain.  We also need to have these users have a second email account for their existing email domain (now in our control).

Domain users > Domain user account > domain email account/address

sepcial users > domain user account > domain email account/address  & special email account/address


I know that these users can receive email on the second email address in their domain inbox, but they need the ability to recieve this email on a seperate account so as they can seperate it in their inbox and send email as that email address - If we merely add the email recipient policy they will receive all emails in the same inbox and all outgoing email will come from the default (domain user) email address.

Please give me a strategy for getting this done.  Do I need to create seperate user accounts with this email and forward the email to the primary address, or is there a way to accomplish this using a single user account?


nprignano

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Asked On
2006-12-09 at 12:34:21ID22088049
Tags

two

,

forward

,

one

,

user

,

from

Topic

Exchange Email Server

Participating Experts
3
Points
500
Comments
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Answers

 

by: glenn_1984Posted on 2006-12-09 at 13:32:09ID: 18108772

In Exchange Server, one user cannot have two Exchange email accounts in Outlook, opened simultaneously.

The ways we do this is:
1. email forwarding.  However, the email from address will always be the exchange account
2. one Exchange and one pop3 account.  This can all flow into the Outlook Mailbox or it can flow into a Personal.pst

 

by: redseatechnologiesPosted on 2006-12-09 at 15:48:44ID: 18109229

Hi nprignano,

You can quite simply open two mail boxes, simultaneously, with Outlook.

In outlook > tools > email accounts > view edit change mail accounts > select exchange server > change > advanced > "Open these additional mailboxes" > Add > enter the name > ok

You will need to ensure that you have full mailbox access to the other account.

This will not totally take into account sending mail from the second account.  What I usually do there is configure another Outlook profile with just the other account, or show the users how to log on to OWA and send mail.  Of course, there are quite a few 3rd party apps that can change this, one that I am thinking of inparticular is -> http://www.ivasoft.biz/unisent.html

-red

 

by: glenn_1984Posted on 2006-12-09 at 15:59:46ID: 18109269

Thanks readsea -- I forgot about that.

 

by: vishal_breedPosted on 2006-12-11 at 05:25:00ID: 18114417

Do not create additional account. From ESM - Recipint Policy - add secondary SMTP address. By doing this; they will receive emails from Inteternet to old address in same mailbox. But outgoing address will be displayed which is listed as primary.

http://support.microsoft.com/kb/289833/en-us

 

by: redseatechnologiesPosted on 2006-12-11 at 13:28:04ID: 18118141

Vishal,

The asker specified that this would not meet their requirements.

"but they need the ability to recieve this email on a seperate account so as they can seperate it in their inbox and send email as that email address - If we merely add the email recipient policy they will receive all emails in the same inbox and all outgoing email will come from the default (domain user) email address."

-red

 

by: nprignanoPosted on 2006-12-11 at 19:12:54ID: 18120032

So, from what i am reading the most complete solution for this problem is to have two exchange mailboxes (two user accounts) and access the primary through Exchange and the secondary through POP3. Am I correct that I need a user account to have a mailbox, correct - I cannot just create a contact, it must be an actual user, right?

nprignano

 

by: redseatechnologiesPosted on 2006-12-11 at 20:37:30ID: 18120292

I would not use a POP3 connection for the second one, just connect to it as I detailed above.

If you want a mailbox, you need a user, not just a contact.

-red

 

by: nprignanoPosted on 2006-12-11 at 22:17:20ID: 18120606

But I do not like the sound of having users switch profiles - then they have to have access to their mail settings, which we limit through GPO.  If I use two seperate accounts, then I can create rules for the incoming email and allow users to switch between the two accounts when sending mail.  Glenn_1984 gave me that much, and thank you red for clarifying the question about the seperate user account.  you guys rock.

nprignano

 

by: redseatechnologiesPosted on 2006-12-11 at 22:50:17ID: 18120678

No worries, the reason I am against POP3 connections for this is that the user will not get the mail unless outlook is open (meaning OWA/OMA/BlackBerry connections will not include it).

If that is not a problem, then you have your solution :)

-red

 

by: nprignanoPosted on 2006-12-11 at 23:02:38ID: 18120709

I did not think about that.  Thank you for making that point.

nprignano

20120131-EE-VQP-002

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