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Outlook Exchange send error

I have a user reporting that occasionally Outlook will stall sending messages. Messages will continue to come in, but once a single message stalls all messages just sit in the outbox until Outlook is restarted and then the user must go into the outbox and right click on each message and choose Send. I had the user enable logging and below is the portion of the log that speaks of the error, but I can't find anything in Google about it.

2007.01.30 19:20:10 MAPI Status: (IN -- ---/OUT fl ---)
2007.01.30 19:20:10 MAPI XP Call: SubmitMessage, hr = 0x80040115
2007.01.30 19:20:10 MAPI XP Call: HrMessageDone is requeuing the task that failed with hr = 0x80040115 with priority = -5.
2007.01.30 19:20:10 Sending done, Error code = 0x00000000
2007.01.30 19:20:10 MAPI Status: (-- -- ---/--- fl ---)
2007.01.30 19:20:10 MAPI Status: (-- -- ---/--- -- ---)
2007.01.30 19:20:10 Finishing the Spooling Cycle, Error code = 0x80040115
2007.01.30 19:20:10 FINISHED MAPI TASK
2007.01.30 19:20:10 Microsoft Exchange: ReportStatus: RSF_COMPLETED, hr = 0x80040115
2007.01.30 19:20:10 FINISHED MAPI TASK
2007.01.30 19:20:10 Microsoft Exchange: ReportStatus: RSF_COMPLETED, hr = 0x80040115
2007.01.30 19:20:10 Microsoft Exchange: Synch operation completed
2007.01.30 19:20:10 Microsoft Exchange: Synch operation dequeued (flags = 00000001)
2007.01.30 19:20:10 Microsoft Exchange: Synch operation started (flags = 00000001)
2007.01.30 19:20:10 Microsoft Exchange: UploadItems: 2 messages to send
2007.01.30 19:20:10 EXECUTING Put MAPI TASK
2007.01.30 19:20:10 EXECUTING Put MAPI TASK
2007.01.30 19:20:10 Starting the Spooling Cycle
2007.01.30 19:20:10 MAPI XP Call: FlushQueues, hr = 0x00000000, ulFlushFlags = 0x0000001a
2007.01.30 19:20:10 Starting the Simplified Transfer Cycle
2007.01.30 19:20:10 Finishing the Spooling Cycle, Error code = 0x80040115
2007.01.30 19:20:10 FINISHED MAPI TASK
2007.01.30 19:20:10 Microsoft Exchange: ReportStatus: RSF_COMPLETED, hr = 0x80040115
2007.01.30 19:20:10 FINISHED MAPI TASK
2007.01.30 19:20:10 Microsoft Exchange: ReportStatus: RSF_COMPLETED, hr = 0x80040115
2007.01.30 19:20:10 Microsoft Exchange: Synch operation completed

ASKER CERTIFIED SOLUTION

brikeyes

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SkipFire

ASKER

I've done a full reinstall and now have a second user indicating they have this problem, so it's on the server end.

SOLUTION

poweruser32

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SkipFire

ASKER

Why would I rebuild the profile when it is obviously not a problem with the profile? The chances of multiple profiles developing the same issue on different machines at basically the same time is not really likely.

SOLUTION

Sembee

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SkipFire

ASKER

It is not a persistent issue, but it does happen with multiple accounts and machines, as the day has been going I've been hearing about more users having the problem (over 50% now). My guess is that most (if not all) of the users have seen these symptoms but everyone kept quiet about it until the first one spoke up.

SkipFire

ASKER

Do the errors in the log not tell you anything? I couldn't find anything on the search engines I tried, but I was hoping someone here might have seen it elsewhere.

SkipFire

ASKER

I'm up to 61 of 78 users so far, just over 75%, that are saying that they have seen this at least once in the last 2 weeks.

SkipFire

ASKER

I deleted the user's outlook profile from their machine and rebuilt it and the user is still having the problem.

SOLUTION

Sembee

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