musit
asked on
Auto-Response Message in Exchange 2003
Hello, I am new to exchange and we have an exchange 2003 server. We would like to have an auto-response sent to anyone requesting support from our public support email account. so if you email cust_support@company.com you will get a message like "thanks for contacting us, you will receive a reply within 48hrs". but, what if someone else has an auto-reply on their box, i dont want my email server to send them another auto-reply in response to their auto-reply which will lead to a loop. So how can i setup the auto-reply in exchange and have it keep track that it already sent an email to someone so it does not loop? Thanks
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
gem555 - this is an old question and no one else will see your question. This site does not work like a forum and you cannot "bump" question to the top of the list by posting in an old question. I would suggest that you ask your question as a fresh question.
Simon
Exchange Server Zone Advisor.
Simon
Exchange Server Zone Advisor.
If I build an autoreply using Outlook 2003 rules wizard, then Outlook has to be running for the rule to work.
If I build a reply using "have server respond with specific message" then I get no response at all.
If I use OOA, the message comes through with a subject heading of "Out of Office Reply" which is not optimal.
Thoughts?