shawnsouthern
asked on
store.exe crashes when attempting ActiveSync from Windows Mobile
When our Windows Mobile phones attempt to ActiveSync (remotely over the air via https & OWA/OMA) I get this lovely error in Exchange 2003 (completely patched):
faulting application store.exe, version 6.5.7651.61, faulting module exoledb.dll, version 6.5.7651.61, fault address 0x000db558.
I can restart the Information Store service & everything runs fine until another ActiveSync.
The errors are the same every time, and happen immediately after I attempt to ActiveSync...
Here are a few more errors from the event logs:
Event ID 1000, Source Microsoft Exchange Server
Faulting application store.exe, version 6.5.7651.61, stamp 45808ec2, faulting module exoledb.dll, version 6.5.7651.61, stamp 4581bcb5, debug? 0, fault address 0x000db558.
Event ID 1000, Source Microsoft Exchange Server
Faulting application exsp.dll, version 6.5.7638.1, stamp 430e735b, faulting module exoledb.dll, version 6.5.7651.61, stamp 4581bcb5, debug? 0, fault address 0x000db558.
Event ID 114, Source EXOLEDB
Microsoft Exchange OLEDB has disabled the event binding due to the problems in the event sink. Binding ID = {8A7C6E27-3F07-44E8-9F03-2
Event ID 108, Source EXOLEDB
Microsoft Exchange OLEDB was unable to either create an event sink object or get necessary interface(s) from the sink class specified by SpamRouter.UserJunkFolderR
faulting application store.exe, version 6.5.7651.61, faulting module exoledb.dll, version 6.5.7651.61, fault address 0x000db558.
I can restart the Information Store service & everything runs fine until another ActiveSync.
The errors are the same every time, and happen immediately after I attempt to ActiveSync...
Here are a few more errors from the event logs:
Event ID 1000, Source Microsoft Exchange Server
Faulting application store.exe, version 6.5.7651.61, stamp 45808ec2, faulting module exoledb.dll, version 6.5.7651.61, stamp 4581bcb5, debug? 0, fault address 0x000db558.
Event ID 1000, Source Microsoft Exchange Server
Faulting application exsp.dll, version 6.5.7638.1, stamp 430e735b, faulting module exoledb.dll, version 6.5.7651.61, stamp 4581bcb5, debug? 0, fault address 0x000db558.
Event ID 114, Source EXOLEDB
Microsoft Exchange OLEDB has disabled the event binding due to the problems in the event sink. Binding ID = {8A7C6E27-3F07-44E8-9F03-2
Event ID 108, Source EXOLEDB
Microsoft Exchange OLEDB was unable to either create an event sink object or get necessary interface(s) from the sink class specified by SpamRouter.UserJunkFolderR
ASKER
This seems to be related to the DST update for Exchange (KB926666). If I remove the DST update from the server, the Information Store no longer crashes. Applying the Windows Mobile DST update to the mobile device did not stop the crash.
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I can find nothing on that error code, so you may have to take this to Microsoft.
Simon.