Question

Exchange 2003 working in recovery mode?

Asked by: RAMCIT

Hello,
We have just migrated from Exchange 5.5 to 2003 Enterprise. Ever since then, when opening Outlook, all users get a notification window that says "Exchange is currently in recovery mode. You can either connect to your Exchange server using the network, work offline, or cancel this login". Once the user clicks on "Connect", Outlook opens correctly and it communicates with the server with no further problems. I would like to now why this notification is coming up and what I can do to stop it.

Thank you all

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Asked On
2007-03-05 at 08:46:02ID22428577
Tags

currently

,

exchange

,

mode

Topics

Exchange Email Server

,

Outlook Groupware Software

Participating Experts
1
Points
500
Comments
9

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Answers

 

by: darkstar3dPosted on 2007-03-05 at 09:19:24ID: 18655762

Everyone will need to create new mail profiles.

 

by: RAMCITPosted on 2007-03-05 at 10:34:34ID: 18656313

ouch. Is there an easy way to do this?

 

by: darkstar3dPosted on 2007-03-05 at 11:21:18ID: 18656612

The only other problem that could cause this is DNS. If DNS isn't right, and the machine can't find it initiatly, then it gives an error.

So you could try that out first and yes its easier.

 

by: darkstar3dPosted on 2007-03-05 at 11:22:38ID: 18656620

Funny, I don't see any links to this error, thought I had a bookmark, but don't.

 

by: RAMCITPosted on 2007-03-05 at 11:23:29ID: 18656628

Well I tried creating a new profile and that worked to get rid of the problem. It may be DNS related because the exchange server is on a different domain as the users (long story). The host name of the exchange server is in the host file of everyone's PCs...

 

by: darkstar3dPosted on 2007-03-05 at 16:30:57ID: 18658637

Wow, different domain! You may have incurred a different issue too, user logons. You have a domain trust?

 

by: darkstar3dPosted on 2007-03-05 at 16:35:25ID: 18658666

If it did work, then its the way data was moved from 5.5 to 2k3. I prefer to export all the user's data to pst, and then import it back in to the new system. This avoids lots of issues but it isn't easy. I just migrated over 5,000 users and thank a million for WMI and VBS! made it too easy.

New profiles aren't so bad. You can export the Rules settings and copy NK2 file for each user and much of what they see will be the same. With some research, you may be able to reconnect their personnal psts by script, but the password protected ones will cause issue. No way that I know of that can silently do all the work without the users noticing anything other than the error is gone.

 

by: darkstar3dPosted on 2007-03-05 at 16:38:54ID: 18658684

I'm rabbling on, too much beer! Didn't answer your easy way to do this. could be, unless there are tons of users, best to do it one on one with the helpdesk. That way, everyone understands that it was necessary and doesn't bad mouth you or can say that their mail got lost. I know that you have at least 1-2 that will scream bloody murder if their hands are not held through this.

20120131-EE-VQP-002

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