Is there a way to change that so that it only checks the delivery and sent fields?
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Mailbox Manager Issue with Exchange 2003 - Recipient Policy not deleting ALL messages older than 90 days as we set it
I recently setup a recipient policy for Mailbox Management on our Exchange 2003 SP2 Server.
In Recipients > Recipient Policies we had serveral listed.
- Policy 1 - Policy that was setup when our email server was setup
- Default - The default policy
- New 90 Day Email Policy - This is the one I created last week.
I set the new "90 Day Email Policy" to only be a Mailbox Management Policy that will Delete Items Immediately that are older than 90 days and ANY size.
I left the default for the filter when I clicked which items or mailboxes to filter. This is the LDAP query or filter that I am using...
(&(&(& (mailnickname=*) (| (&(objectCategory=person)(
I ran the policy on the server manually and there are still users on the server who have messages older than 90 days in their inboxes. I made sure I selected every single check box from Inbox, Subfolders Deleted Items, Sent Items, etc and told it to only keep messages newer than 90 days.
What would cause the server to keep some messages older than 90 days but delete other messages. When the policy ran it did delete almost 1 GB of old email from a handful of mailboxes but left some messages untouched.
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Answers
Yes, there's an attribute (msExchMailboxManagerAgeLi
Here are two articles that discuss it:
http://support.microsoft.c
http://msexchangeteam.com/
Ok the that attribute has been set. Do I need to restart any services in order for the process to recognize it? I set it to 1 then ran the Mailbox Management Process. It completed but still didn't remove the older items.
The Microsoft Exchange Server Mailbox Manager has completed processing mailboxes
Started at: 2007-05-03 15:46:58
Completed at: 2007-05-03 15:48:29
Mailboxes processed: 197
Messages moved: 0
Size of moved messages: 0.00 KB
Deleted messages: 0
Size of deleted messages: 0.00 KB
Gotcha - I'm not certain on a need to restart services or not. My initial response would be 'no, you shouldn't have to' - but if it's not working......it's definitely an option (although i know restarting exchange isn't always an option!)
I'll keep looking for a solid answer on that and let ya know...
I just went in and applied all the policies again and restarted the MM process. It was taking about 1 minute to complete when it was not deleting anything. After I reapplied all the policies and restarted the MM process... its still running after about 5 minutes. If I right click to start the MM process, it asks if I want to "Stop" it instead. I'm guessing it's probably deleting messages now. We'll wait and see when the report is emailed to me.
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by: aissimPosted on 2007-05-03 at 12:31:54ID: 19026113
The mailbox manager checks 3 different fields which must all meet the criteria (delivery, sent, and modified). The last being the important one - if the end user has recently read, copied, moved, etc. a message - even if the message is a year old, the modified date will make the management process skip that particular email.