Question

Outlook Web Access suddenly not working - syntax error in IE !

Asked by: redeyeinc

Hi All,
We have Outlook Web Access running on an Exchange 2007 server. It was running fine up till this morning. When you try to access the page within IE (https://mail.server.org/owa), it gives a script error in IE:

Line 7
Char 1
Error: Syntax Error
Code 0
URL: https://mail.server.org/owa/auth/logon.aspx?
     url=https://mail.server.org/owa&reason=0

I am baffled why it would just stop working like this. The server went down for an unknown reason (maybe power outage) Wednesday at 2:00AM. Don't know if this could have corrupted something.
-Ed

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Asked On
2007-05-10 at 05:56:08ID22563839
Tags

owa

,

error

,

syntax

Topics

Exchange Email Server

,

Email Software

,

Outlook Groupware Software

Participating Experts
4
Points
500
Comments
10

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Answers

 

by: LeeDerbyshirePosted on 2007-05-10 at 07:45:06ID: 19065655

It sounds like a .js file may be corrupted, or maybe even the logon.aspx file.  First, have a look at the page source (from the IE View menu), and see what line 7 looks like.

 

by: SkipFirePosted on 2007-05-14 at 07:29:11ID: 19085396

I got this same error, and I noticed an Exchange 2007 patch came out within the last week, I'm thinking the patch did something.  I haven't found the fix for mine yet though.

 

by: SkipFirePosted on 2007-05-14 at 07:36:28ID: 19085466

I found that Exchange Patch 935490 failed on install, I'm in the process of uninstalling it and reinstalling it, but you might try it as well.

 

by: SkipFirePosted on 2007-05-14 at 09:46:23ID: 19086464

I was not able to get mine working with Rollup 2 installed, however removing rollup 2 did work.  Be aware, there are known issues with Rollup 2 that may require your intervention to resolve.  During the install/uninstall of Rollup 2 all Exchange related services, and IIS Admin & WWW are all set to disabled.  In some circumstances they will not go back to automatic after the install/uninstall completes (as was my case) and you will need to manually switch them back to automatic and start them.  Check out http://support.microsoft.com/kb/935490 for more details.

 

by: SkipFirePosted on 2007-06-04 at 16:13:12ID: 19213009

Unless the asker posts some additional data I would suggest splitting the points.

 

by: laarPosted on 2007-12-09 at 03:02:55ID: 20436637

Has anyone solved this problem ?
Got the same error when i start owa webpage.

Also my iis and exchange services where disabled.
Started these all but got the same error on the owa website.

 

by: dmowbPosted on 2008-06-12 at 07:33:33ID: 21769862

20120131-EE-VQP-002

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