Question

OWA on Exchange 2007 Exception Error

Asked by: lkuhner

This error message keeps poping up for a user.
Request
Url: https://www.domain.com:443/owa/lang.owa
User host address: 192.168.10.240

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

Call stack

Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Inner Exception
Exception type: Microsoft.Exchange.Data.Directory.ADOperationException
Exception message: Active Directory operation failed on DC.domain..local. This error is not retriable. Additional information: Insufficient access rights to perform the operation. Active directory response: 00002098: SecErr: DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

Call stack

Microsoft.Exchange.Data.Directory.ADSession.AnalyzeDirectoryError(PooledLdapConnection connection, DirectoryRequest request, DirectoryException de, Int32& retries, Int32 maxRetries)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, IEnumerable`1 properties)
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()

Inner Exception
Exception type: System.DirectoryServices.Protocols.DirectoryOperationException
Exception message: The user has insufficient access rights.

Call stack

System.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32 messageId, LdapOperation operation, ResultAll resultType, TimeSpan requestTimeOut, Boolean exceptionOnTimeOut)
System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest request, TimeSpan requestTimeout)
Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest request, LdapOperation ldapOperation)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
I have tried the fix to allow inherited but it still does not work. Any ideas?

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Asked On
2007-07-09 at 07:16:25ID22683266
Tags

active

,

owa

,

problem

,

accessing

,

exchange

Topic

Exchange Email Server

Participating Experts
2
Points
500
Comments
3

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Answers

 

by: Ozone214Posted on 2007-07-10 at 09:45:56ID: 19455478

Hello Sembee -

If you look in the Exchange Management Console / Recipient Configuration / Mailbox, at the properties for the user with troubles, does their "Recipient Type Details" indicate "User Mailbox" or does it indicate "Legacy Mailbox"?  If it's Legacy Mailbox, check http://support.microsoft.com/kb/931747 for a description and for the fix.

In my case, this problem arose because a user had previously been a Domain Administrator, and so his AD account's permissions inheritance had been disabled.  To fix this:

1.  Launch AD Users and Computers
2.  View / Advanced Features
3.  Go to the user's properties, to the Security Tab
4.  Click "Advanced" for special permissions or advanced settings
5.  If the "Allow inheritable permissions from the parent..." box at the bottom is not checked, then check it, and OK your way out
6.  Force replication in AD Sites and Services
7.  Have the user retry OWA

 

by: samartsPosted on 2010-07-01 at 00:29:56ID: 33112369

In this solution have worked  but n my customer have this problems about more 70 mailbox account. how to do this step for all account by no need edit user per user in AD.

20120131-EE-VQP-002

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