Question

Problem Sending Mail Exchange 2007

Asked by: trath

When mail is sento out of our email domain to a internet address it is tagged in the format of name@doamin.local so it is being stopped by servers trying to do reverse lookups, and even if it does go through it cannot be responded to. It needs to say name@internetdomain.com how do I change this.

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Asked On
2007-08-13 at 07:46:36ID22758976
Tags

exchange

,

2007

,

mail

,

email

Topics

Exchange Email Server

,

Email Servers

,

Simple Mail Transfer Protocol (SMTP)

Participating Experts
2
Points
125
Comments
6

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Answers

 

by: northcidePosted on 2007-08-13 at 07:49:44ID: 19684539

http://support.microsoft.com/kb/319201

you need to fix the recipient policy so that users have the correct PRIMARY email address which will show the proper email address to users they send to.  once you fix the recpipient policy it would be a good idea to go into each users account properties in AD users and computers, email addresses tab, and manually select their real SMTP address and choose set as primary.

 

by: SembeePosted on 2007-08-13 at 08:05:13ID: 19684714

Almost correct answer above, except this is Exchange 2007 and recipient policies no longer apply.

You need to add the external domain to the email address policy. You may well have added it to the accepted domain list only. It has to be done in two places now.

Simon.

 

by: northcidePosted on 2007-08-13 at 08:06:03ID: 19684725

didnt notice 2007 in the subject

 

by: trathPosted on 2007-08-13 at 08:07:22ID: 19684737

yes that was the correct way to do it in previos versions, that article was for 2000 and 2003. However 2007 is absolutely different in the way it does things, while the theorys remain the same, the actual way of accomplising them is different. So any answer given by MS KB must address 2007.

 

by: trathPosted on 2007-08-13 at 08:20:55ID: 19684880

Sembee - are you talking about the mailbox policy for each user. If so I did that but you are unable to pick which one you want to use as the default like you used to be able to do.

 

by: trathPosted on 2007-08-13 at 08:27:53ID: 19684947

Sembee, I figured out what you were talking about, and you were dead on target. Good call.

20120131-EE-VQP-002

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