Question

Mailroot Queue folder full of 800+ emails

Asked by: weinstein_josh

We have an exchange 2003 server (SBS 2003) behind a dedicated ISA 2004 firewall.  For some reason our outbound email has been getting more and more delayed as of late.  I started digging around and found that the Mailroot/vsi 1/Queue folder has about 15MB or 800+ email messages in it.  

In opening up some of these messages, they are being addressed from 'postmaster@<ourdomain>.com' and being sent to various people/domains that we aren't sending email to.  I have checked some free open relay websites and found that relay testing is blocked.  In general, we seem to be getting more spam email as well.  

Could anyone out there point me at some configuration issues that might be a factor?  Public IP Address is 72.240.120.108.

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Asked On
2007-08-21 at 12:02:11ID22777657
Tags

mailroot

,

exchange

,

queue

,

full

,

server

Topics

Exchange Email Server

,

SBS Small Business Server

,

Windows 2003 Server

Participating Experts
2
Points
500
Comments
12

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Answers

 

by: weinstein_joshPosted on 2007-08-21 at 12:07:52ID: 19740563

Further update: one open relay test says that it appears to accept message relay but isn't a positive open relay.

 

by: weinstein_joshPosted on 2007-08-21 at 12:25:26ID: 19740738

Update: I was reading some Microsoft KB articles on relaying and examining my SMTP Virtual Server settings and found the following which I have removed/disabled:

On the Access tab and in the Relay settings, I removed the 127.0.0.1 entry along with unchecking the box for "Allow all computers which successfully authenticate to relay, regardless of the list above".

 

by: opie6373Posted on 2007-08-21 at 13:19:59ID: 19741178

do you have "only the list below" or "all except the list below" checked?

you should have "only the list below" and the lan ip of your exchange server in the list.  

127.0.0.1 is localhost which is your server.  so it was ok that was in there.

however-you were an open relay b/c you had that "allow all computers....." option checked....

as a result your ip is on a blacklist.....    http://tqmcube.com/
http://mxtoolbox.com/blacklists.aspx (i put in your ip here and it showed you were listed on   http://tqmcube.com)

you'll have to contact them to get off.  




 

by: opie6373Posted on 2007-08-21 at 13:20:53ID: 19741189

oh ps, if those messages are waiting to be sent, i'd kill them before they get sent too.....

 

by: weinstein_joshPosted on 2007-08-21 at 13:38:48ID: 19741341

opie,
I do have the "only the list below" with the IP address (mask 255.255.255.0) of my internal network.  However, I am still getting a Queue list increase (up to mail 29 queues and 20+ emails in Queue folder) in the past hour of making those changes - we are only three people in this office and very little email traffic.  I reduced number of connections from 500 to 50 and the connection time-out from 10 minutes to 1 minute.  

 

by: weinstein_joshPosted on 2007-08-21 at 14:05:16ID: 19741571

opie,
that was from over 6 months ago that it was deemed an open relay and i have made countless requests to get it removed, but since our IP address (although static) is part of a larger block within our ISP which is being deemed a dynamic segment it hasn't been removed.

 

by: SembeePosted on 2007-08-21 at 14:08:03ID: 19741597

If the messages are postmaster@ then that is NDR spam. You can stop that with recipient filtering.
http://www.amset.info/exchange/filter-unknown.asp

To clean up the queues see my article here: http://www.amset.info/exchange/spam-cleanup.asp

I don't see the IP address blacklisted in any of the major blacklists...

http://www.robtex.com/rbl/72.240.120.108.html

Simon.

 

by: opie6373Posted on 2007-08-22 at 05:23:58ID: 19745398

hmmm, i thought since the ndrs were being sent by his server that it was a result of the open relay, not an ndr spam attack.  Doesn't an ndr of a spam attack come from the recipient's server?  

i've got the recipient filter applied and our server stills get ndr spam.  I did not however increase the tarpit time.  

 

by: opie6373Posted on 2007-08-22 at 05:33:01ID: 19745450

ok, another comment -
if it is his server that is sending the ndrs--wouldn't the recipient's servers be the ones who have to apply the recipient filtering to avoid his ndrs?

that is why i thought the only thing he had to do was close the open relay..?

he should do the recipient filtering and up the tarpit time so that his server doesn't "get a taste of its own medicine".

thanks

 

by: weinstein_joshPosted on 2007-08-22 at 05:43:18ID: 19745519

obie,
The NDR's weren't actually getting sent out, just submitted into the queue but I believe that Exchange server was filtering/killing them before sending them out.

 

by: SembeePosted on 2007-08-22 at 06:49:48ID: 19746055

Let me clarify what has happened here, because there appears to be some misunderstanding.

NDR spam is where emails are sent to your server with invalid addresses at your domain, on purpose. The server accepts those messages in a default configuration and then attempts to deliver them back to the sender. The sender is spoofed and is the real target of the spam.
Spammers lists are not very clean, so the messages that you are seeing in the queues are messages that failed - invalid addresses etc. A lot more email will have gone out, where the addresses were valid.
The messages will eventually be dropped by Exchange because of the timeouts on the SMTP virtual server. Usually after 48 hours.

Recipient filtering stops NDR spam in its tracks. The Exchange server rejects the message at the point of delivery, so the spammer cannot send messages through your server. However you need to configure the tarpit time to ensure that the server is not exposed to directory harvest attacks.

Simon.

 

by: opie6373Posted on 2007-08-22 at 07:01:39ID: 19746170

i guess i was confusing this with the ndr spam that get delivered to actual user's maiboxes regarding a message they never sent.  

20120131-EE-VQP-002

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