Question

A problem occurred while trying to use your mailbox. Please contact technical support for your organization.

Asked by: spato

i install exchange 2007 and when i try access to owa apear this mensage.

A problem occurred while trying to use your mailbox. Please contact technical support for your organization.  

--------------------------------------------------------------------------------





Request
Url: https://webmail.domain.com:443/OWA/lang.owa
User host address: 192.168.*.*

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

Call stack

Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Inner Exception
Exception type: Microsoft.Exchange.Data.Directory.ADOperationException
Exception message: Active Directory operation failed on servername.domain.local. This error is not retriable. Additional information: Insufficient access rights to perform the operation. Active directory response: 00002098: SecErr: DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

Call stack

Microsoft.Exchange.Data.Directory.ADSession.AnalyzeDirectoryError(PooledLdapConnection connection, DirectoryRequest request, DirectoryException de, Int32& retries, Int32 maxRetries)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, IEnumerable`1 properties)
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()

Inner Exception
Exception type: System.DirectoryServices.Protocols.DirectoryOperationException
Exception message: The user has insufficient access rights.

Call stack

System.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32 messageId, LdapOperation operation, ResultAll resultType, TimeSpan requestTimeOut, Boolean exceptionOnTimeOut)
System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest request, TimeSpan requestTimeout)
Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest request, LdapOperation ldapOperation)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)

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Asked On
2007-09-10 at 02:45:28ID22817142
Tags

problem

,

trying

,

use

,

while

,

occurred

Topics

Exchange Email Server

,

SBS Small Business Server

Participating Experts
4
Points
250
Comments
4

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Answers

 

by: meehanPosted on 2007-09-11 at 09:08:45ID: 19869853

Had the same issue.  The below resolved it.
1) Open ADUC
2) Enable Advance features from the View Menu
3) Find the user and click Properties, go to the Security Tab
4) Click the Advanced button
5) Check the box next to "Inherit from parent. . . "
6) Click Apply and OK 2x

Once everything syncs the user should be good to go.

 

by: LORD_MINIONPosted on 2008-10-19 at 18:30:52ID: 22754659

So I used this fix and it works perfect however I have 1300 users in my domain, how can I assure it will fix all of them?

 

by: aimvicitPosted on 2009-06-25 at 03:35:24ID: 24709894

Worked for me, excellent stuff!

 

by: ethelpdeskPosted on 2009-07-17 at 02:14:59ID: 24876986

Great help, cheers

20120131-EE-VQP-002

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