Exchange Server 2000 looks fine, but won't send or recieve : microsoft, Exchange , 2000

May 16, 2008 10:46pm pdt

1. Sembee 1,017,482
2. kieran_b 596,297
3. mass2612 442,066
4. mattee76 310,239
5. LeeDerby... 275,913
6. peakpeak 266,257
7. Paka 213,099
8. abhaigh 211,799
9. isaman07 183,512
10. ATIG 172,054
11. tigermatt 160,622
12. TechSoEasy 159,792
13. darkstar3d 145,989
14. Zanemwest 143,567
15. nfmartins 126,445

1. Sembee 19,173,668
2. redseate... 2,305,245
3. rakeshmi... 1,595,732
4. Exchange... 1,324,209
5. Vahik 1,256,508
6. flyguybob 1,176,399
7. Kidego 1,167,655
8. LeeDerby... 1,128,436
9. mass2612 928,852
10. ATIG 928,480
11. kristinaw 878,606
12. ikm7176 765,259
13. TechSoEasy 759,704
14. marc_nivens 633,965
15. amaheshwari 613,971

10.15.2007 at 03:03PM PDT, ID: 22894815

	[x] Attachment Details

[x]

The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

The Grade of the Solution
The Zone Rank of the Expert Providing the Solution
The Number of Author and Expert Comments
The Number of Experts Contributing
The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

3.4

Exchange Server 2000 looks fine, but won't send or recieve

Zone: Exchange Email Server

Tags: microsoft, Exchange , 2000

I need help. I had a problem this morning with an exchange server and the hard drive was full of log files, so I deleted them, and got all the services running again, and the store mounted. However I was called back a few hours later becuase emails are not leaving the ouotbox, nor are they able to receive anything...

As far as I can tell everything looks fine, all the services are running, all the virtual servers (pop3, Imap, smtp) are running, but nothing is sending or recieving. I do not even know where to begin to look, because it does not appear to have any problems....

EXCEPT IT JUST ISN'T WORKING....

I have restarted all the services, remounted the stores, and rebooted several times, I am at a loss.

Start your free trial to view this solution

Question Stats

Zone: Software

Question Asked By: tcstrub2

Solution Provided By: Sembee

Participating Experts: 2

Solution Grade: C

Translate:

Loading Advertisement...

Microsoft

Internet Protocols
Applications

Development
OS

Hardware
Windows Security

Apple

Operating Systems
Hardware

Programming
Networking

Software

Internet

Search Engines
File Sharing
WebTrends / Stats
Spy / Ad Blockers

Web Browsers
New Net Users
Web Development
Chat / IM

Anti Spam
Web Servers
Anti-Virus
Email Clients

Gamers

Tips
Online / MMORPG
Puzzle
Emulators

Action / Adventure
Role Playing
Consoles
Game Programming

Strategy
Sports
Misc
Computer Games

Digital Living

Hardware
New Net Users
New Users

Software
Digital Music
Gaming World

Home Security
Apple
Networking Hardware

Virus & Spyware

Vulnerabilities
IDS
Encryption
Anti-Virus

Operating Systems Security
Software Firewalls
WebApplications
Cell Phones

Operating Systems
Internet
Hardware Firewalls

Hardware

Handhelds / PDAs
Displays / Monitors
Components
Networking Hardware

Peripherals
Laptops/Notebooks
Storage
Servers

Desktops
New Users
Misc
Apple

Software

System Utilities
Industry Specific
Network Management
Photos / Graphics
Page Layout
VMWare
Misc
Web Development

OS
CYGWIN
Voice Recognition
Message Queue
Quality Assurance
Security
Firewalls
MultiMedia Applications

Development
Database
Office / Productivity
Business Management
OS/2 Apps
Server Software
Internet / Email

ITPro

OS
Storage
Encryption
Operating Systems Security
Apple Hardware
Laptops & Notebooks
Servers
Networking Hardware
Peripherals

Devices
Displays / Monitors
WebTrends / Stats
Search Engines
Firewalls
WebApplications
IDS
Vulnerabilities
Email Clients

File Sharing
Spy / Ad Blockers
Web Browsers
Web Servers
Networking
Anti-Virus
Chat / IM
Anti Spam

Developer

Web Servers
Web Browsers
Game Programming
Dev Tools
Industry Specific
Office / Productivity

Database
CYGWIN
Web Development
Search Engines
File Sharing
WebTrends / Stats

Programming
Content Management
Application Servers
Protocols

Storage

Removable Backup Media
Storage Technology
Servers

Grid
Remote Access
Backup / Restore

Misc
Hard Drives

Miscellaneous
Security
Development
Linux
VMWare

MainFrame OS
Unix
Apple
OS / 2
AS / 400

BeOS
Microsoft
VMS / OpenVMS

Database

Oracle
Miscellaneous
MySQL
Software
Sybase
Contact Management
PostgreSQL
Data Manipulation
Clarion
InterSystems Cache

Siebel
MUMPS
OLAP
SQLBase
SAS
GIS & GPS
4GL
Berkeley DB
DB2
Informix

Interbase / Firebird
FoxPro
Reporting
LDAP
Filemaker Pro
MS SQL Server
dBase
MS Access

Security

Misc
Web Browsers
Software Firewalls
Operating Systems Security
File Sharing

Spy / Ad Blockers
Vulnerabilities
WebApplications
IDS
Anti-Virus

Encryption
Anti Spam
Email Clients
VPN
Chat / IM

Programming

Editors IDEs
Installation
Handhelds / PDAs
Multimedia Programming
System / Kernel

Algorithms
Game
Signal Processing
Project Management
Open Source

Database
Misc
Languages
Processor Platforms
Theory

Web Development

Scripting
Blogs
Web Servers
Software
Search Engines
Web Graphics
Images

Internet Marketing
Images and Photos
Components
Document Imaging
Web Languages/Standards
Illustration
WebApplications

Fonts
WebTrends / Stats
Authoring
Digital Camera Software
Miscellaneous

Networking

Protocols
Apple Networking
Network Management
Message Queue
Application Servers
Content Management
File Servers
Email Servers
Misc
Java Editors & IDEs

Wireless
Networking Hardware
Backup / Restore
System Utilities
ISPs & Hosting
Web Servers
Storage Technology
Removable Backup Media
Servers
Broadband

Grid
OS / 2
Novell Netware
Unix Networking
Windows Networking
Security
Telecommunications
Operating Systems
Linux Networking

Other

Community Advisor
Lounge
Community Support
New Net Users

Philosophy / Religion
Math / Science
Miscellaneous
URLs

Expert Lounge
Politics
Puzzles / Riddles

Community Support

Suggestions
New to EE
New Topics
Community Advisor

CleanUp
Announcements
General

Feedback
Input
EE Bugs

10.15.2007 at 05:43PM PDT, ID: 20082457

tcstrub2:

Tried a reinstall of Exchange, but have troubles with the Microsoft Exchange Messaging and Collaboration Services , here is the log

Setup failed while Configuring registry entries for System Attendant service (error 0xC1037986: Cannot find the file.) .

Additional information:
The specified service does not exist as an installed service.

Facility: Win32
ID no: c0070424
Microsoft Exchange Setup

Processing file 'D:\Software\exchange2ksp3\server\setup\i386\exchange\sa_reg.ins', at or near line 0 ()

Cannot find the file.

ID no: c1037986
Microsoft Exchange Setup

Registry file name: 'D:\Software\exchange2ksp3\server\setup\i386\exchange\sa_reg.ins'

Filename = '%sourcedir%\sa_reg'

mode = 'Reinstall' (61955)

Processing file 'D:\Software\exchange2ksp3\server\setup\i386\exchange\sa_reg.ins', at or near line 0 ()

Registry file name: 'D:\Software\exchange2ksp3\server\setup\i386\exchange\sa_reg.ins'

Filename = '%sourcedir%\sa_reg'

mode = 'Reinstall' (61955)

Processing file 'D:\Software\exchange2ksp3\server\setup\i386\exchange\sa_reg.ins', at or near line 0 ()

Registry file name: 'D:\Software\exchange2ksp3\server\setup\i386\exchange\sa_reg.ins'

Filename = '%sourcedir%\sa_reg'

mode = 'Reinstall' (61955)

Processing file 'D:\Software\exchange2ksp3\server\setup\i386\exchange\sa_reg.ins', at or near line 0 ()

Registry file name: 'D:\Software\exchange2ksp3\server\setup\i386\exchange\sa_reg.ins'

Filename = '%sourcedir%\sa_reg'

mode = 'Reinstall' (61955)

Setup encountered an error during Microsoft Exchange Messaging and Collaboration Services of Reinstall component task.

Function:
CService::ScGetDependendentServices
CInsParser::ScProcessLine
CRegistryManager::ScProcessFile
CBaseAtom::ScRefreshRegistryKeys
CAtomSystemAttendant::ScRefreshRegistryKeys
CAtomSystemAttendant::ScReinstall
CBaseAtom::ScSetup
CInsParser::ScProcessLine
CRegistryManager::ScProcessFile
CBaseAtom::ScRefreshRegistryKeys
CAtomSystemAttendant::ScRefreshRegistryKeys
CAtomSystemAttendant::ScReinstall
CBaseAtom::ScSetup
CInsParser::ScProcessLine
CRegistryManager::ScProcessFile
CBaseAtom::ScRefreshRegistryKeys
CAtomSystemAttendant::ScRefreshRegistryKeys
CAtomSystemAttendant::ScReinstall
CBaseAtom::ScSetup
CInsParser::ScProcessLine
CRegistryManager::ScProcessFile
CBaseAtom::ScRefreshRegistryKeys
CAtomSystemAttendant::ScRefreshRegistryKeys
CAtomSystemAttendant::ScReinstall
CBaseAtom::ScSetup
CBaseComponent::ScSetup
CBaseComponent::ScSetup
CCompServer::ScSetup
CComExchSetupComponent::Install

10.15.2007 at 05:43PM PDT, ID: 20082462

Rank: Savant

Sembee:

Why did you delete the log files?
You shouldn't have done that, as Exchange still thinks they are there. If you need to gain space while you run a backup then you can compress the log files, but you shouldn't have deleted them.

You should be getting some errors in the event viewer when the server starts up. It could also be a damaged database. You will need to look at the tools for scanning the database for damage.

Simon.

--
If your question has been answered, please remember to accept the answer and close the question.

10.15.2007 at 07:05PM PDT, ID: 20082722

tcstrub2:

I have deleted the MDBDATA folder log files before in the past, and had no issues. I also read in a post in this community to do so in order to get past an I/O error when mounting the Mailbox store

10.15.2007 at 07:11PM PDT, ID: 20082743

tcstrub2:

Not getting any errors on startup in the event viewer, all services are starting on their own. All the virtual servers are starting on their own, ervrything looks good in the system manager, just not working...

10.16.2007 at 06:04AM PDT, ID: 20085098

Rank: Savant

Sembee:

The fact that you have done it before does not mean it was either the right thing to do or would continue to work when you did it again.
The bottom line is that the transaction logs are not designed to be deleted manually, they should only be removed by a backup. Exchange will still think they are there.

I would suggest that you start by reading this KB article: http://support.microsoft.com/default.aspx?kbid=240145
It is about deleting the transaction logs and checking which logs are required.

However I cannot stress enough that you should not delete transaction logs manually - they are a core part of how Exchange is designed to work.

Simon.

--
If your question has been answered, please remember to accept the answer and close the question.

Accepted Solution

Sembee

05.03.2008 at 02:36PM PDT, ID: 21493770

So why did you give me a C grade?
I suggest that you refer to the grading guidelines and then post in the customer support zone with a request to get the question opened and regraded fairly. If you don't, I will.

Simon.

sm_feroz

05.05.2008 at 12:17PM PDT, ID: 21502272

Hi,
Goto registry settings and check under HKLM----Software -----MicroSoft------RPC------Client Protocols and check for values under client protocols and if the value is not present enter rpcrt4.dll value for all the 4 client protocols and restart your machine and then press send and receive you will be able to send and receive emails.

tcstrub2

05.05.2008 at 02:26PM PDT, ID: 21503161

I gave you the grade, points and the solution, because you tried to help me, even though you didn't really help, you just told me what I had done was wrong. I figured it out on my own. I was just closing the question, and I feel I gave the correct scoring.

Sembee

05.05.2008 at 02:50PM PDT, ID: 21503307

I would have to disagree that it was the correct grade.
If you read the grading guidelines you will find that where you feel a C grade is appropriate that you should instead ask for the question to be deleted.
http://www.experts-exchange.com/help.jsp#hi97

I responded to the points that you raised. However if you resolved the problem yourself then you should have asked for the question to be closed and points refunded. I prefer that to happen than to have C grades on my record.

Simon.

20080236-EE-VQP-29 / EE_QW_2_20070628