Question

Mail flow from Exchange 2003 to Exchange 2007 does not work. 2007 to 2003 works fine.

Asked by: jimmylass

hello,
Description of network
2003 AD
Single domain
1 Exchange 2003 SP2
Added Exchnge 2007 SP1  server

Mail flow from Exchange 2003 --> 2007 does not work.  2007 to 2003 works.  
What i have done to try to resolve
1.  test Telnet 25 to Exhange 2007 server from Exchange 2003 server Works.. able to send message thru telnet
2.  Disabled Syamtnec for Exchange
3.  NO we don't have any smarthosts on the virtual server
4.  Yes we have a SMTP connector to an Antispams server
5.  Deleted the bidirectional routing group conectors and recreated using the cmdlets Cost 1
6.  deleted and recreated the SMTP connector in step 4..gave cost of 10
7.  Increased loggin see that messages get sumbitted to Queue then they just sit their
8.  exhchange 2007 was serviced packed just the other day to SP1 wish we tested flow before that..

if you highlight the queue after doing a force connect the notification area says "the remote server did not respond to a connection attemp" which doesn't make sense since it can be pinged by name and by ip.

My next step would be to put a sniffer on the network to see what the heck is going on..
Any help would be great.. we are not down since only one mailbox exists on the 2007 server.. and its just a new test box.
thanks

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2007-12-07 at 21:53:29ID23010392
Tags

2007

,

mail

,

2003

,

flow

,

from

Topics

Exchange Email Server

,

Email Servers

Participating Experts
3
Points
500
Comments
15

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Route internal email over SMTP smarthost?
    The Question: Is there any way to have Exchange 2003 route _all_ email over an SMTP smarthost, even mail that Exchange thinks is part of the "local domain"? The Situation: I'm setting up an Exchange server in a branch office of a fairly large company. The corporat...
  2. SMTP Connector for smarthost on Front-End Exchange 2…
    I have a single Exchange 2000 front-end server and a single back-end server. The front-end Default SMTP Virtual Server has been configured to forward messages to a smart host. I am having problems with messages sitting in the queue(retry connection state). I would like to con...
  3. SMTP Connector
    All, I have migrated to a new Exchange Server from SBS 2003. I was currently running Exchange 2003 on SBS 2003. I then swing migrated to a new Exchange 2003 Server. I've moved almost all of my mailboxes and services. The question that I have is since I was on SBS 2003 an...
  4. Multiple Smarthost on same SMTP Connector
    I am using a connector to forward mail to a group of SMTP gateways and have put them in them in the Smarthost box by Ip [192.168.x.x],[172.13.x.x],[62.78.x.x] . Everthing work great till I noticed some email was forwarding to the last sever in the list instead of the first. ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: JimboEfxPosted on 2007-12-08 at 00:55:09ID: 20433450

Check that your 2003 and 2007 server are a member of the ExchangeLegacyInterop security group.

 

by: jimmylassPosted on 2007-12-08 at 06:12:21ID: 20434032

Only the 2003 server is a memeber.  i will add the 2007 server today and let you know. thanks.

 

by: ATIGPosted on 2007-12-08 at 08:41:53ID: 20434460

can messages flow in either direction?

number 1 and 2 causes i have seen is AV on the 2003 and the 2003 smtp virtual set with a smart host.

 

by: ATIGPosted on 2007-12-08 at 08:42:10ID: 20434461

2007 also has a mail flow tool in the tool box

 

by: jimmylassPosted on 2007-12-08 at 10:38:22ID: 20434793

Hello,  

We do not have a SmartHost set in the Smtp virtual server.   Mail Flows out to internet just fine..  Mail flows from Exchange 2007 to Exchange 2003.  The mail from Exchange 2003 DOES NOT flow to Exchange 2007. I ran the Mail flow Troublshooter on the Exhchange 2007 server and here are the results I get.

Ping (Don't fragment = 'True' and buffer size = 4096) from server mpsmail to remote server mps-mail.mydomainreplaced.net was not successful as the packet needs to be fragmented

Remote server mps-mail.mydomainreplaced.net failed the mail acceptance test. BDAT command: Respond = Remote socket is not available. Check for firewalls and applications that can possibly block the BDAT command.


BOTH server are on same HP 5400 switch.. both in same network.  Exchange 2003 NAME mpsmail  Exchange 2007 name mps-mail  

thanks for your help.

 

 

by: ATIGPosted on 2007-12-08 at 16:32:11ID: 20435655

did you try disabling the AV on the 2003 server?

 

by: jimmylassPosted on 2007-12-08 at 21:04:40ID: 20436130

All thru this testing AV has been disabled.  both the symantec client and the symantec for exchange.   Their are no firewalls in the middle either.  Does the report make any sense?  weird.

thanks

 

by: JimboEfxPosted on 2007-12-09 at 01:06:47ID: 20436478

Do you have Symantec AntiVirus Corporate Edition Internet E-Mail Auto-Protect ?

Having this installed breaks routing between exchange servers - they have a KB on not installing it. You disabled the AV but I wonder if you have the above and not disabled that?

 

by: jimmylassPosted on 2007-12-09 at 10:42:24ID: 20437675

Hello,
All services with "symantec" as the name have been disabled.  However tomorrow afternoon when i am on site i am going to remove the products anyways.    I might also re-apply Exchange Service pack 2.   what is scary is if i delete all Connectors.. including the bidirectional and the connector to our spam server for outgoing mail. the server can't send internet mail out.. it all ques up...leaveing error 4003s saying the remote computer didn't respond to the connection attemp.  DNS resolution it good.. the ips it trys to connect to are the mx records..  as soon as i put back the connector to the spam server.(our outgoing smtp connecor) bingo all the mail shoots over to the spam server and out to the internet..  telent to port 25 works fine from the server..  
thanks

 

by: jimmylassPosted on 2007-12-10 at 19:29:24ID: 20447117

Still no change after removing all things symantec.

 

by: JimboEfxPosted on 2007-12-11 at 09:36:57ID: 20450961

Strange thing with deleting the connectors - it should still be able to email out provided your corporate firewall does not lock down smtp outbound.

I think you need to see if your smtp server on your 03 box is working correctly.

What about if you just have a single connector using DNS to route mail? If you could get this to work it would prove it.

Other options:
If the above works, but you still cannot go 03>07 direction... what about setting the properties on the exchange smtp virtual server to send all unresolved recipients to the 07 server?
Or something along those lines of thought?

Try the first thing anyway.

 

by: jimmylassPosted on 2007-12-11 at 14:59:04ID: 20453710

Hello JimboEfx.  you are right.. tried just the connector using DNS and no go.. i am with you.. i think something is up with 2003 SMTP.  

 

by: jimmylassPosted on 2007-12-13 at 20:54:52ID: 20469810

Turns out after running a sniffer on the network.. the Darm.. Default Smtp Virtual server was set to port 26..  the AntiSpam server runs on 25 and 26. thats why outbound mail was always flowing.. thanks

Jim

 

by: jimmylassPosted on 2007-12-13 at 20:59:54ID: 31413607

Thanks for pointing me in the right direction.. Default 2003 Virt Server was set to port 26..  to connect to the brightmail server..  brightmail was running on 26 and 25..  

 

by: thepebPosted on 2009-10-26 at 15:32:57ID: 25667700

I deleted the smart host that the 2003 servers SMTP had and mail started to flow.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...