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12.11.2007 at 08:04AM PST, ID: 23015808
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8.4

Exchange 2007: event ID 12014 "unable to offer STARTTLS SMTP verb" after change of FQDN

Asked by zolcer in Exchange Email Server, Microsoft IIS Web Server, Email Servers

Tags: , , , ,

So we got Exchange 2007 up and running and called it server.domain.local. Since we needed OWA, we replaced the initial self-signed sertificate with a Thawte certificate. The FQDN in the certificate is no longer server.domain.LOCAL but server.domain.COM.

IIS didn't mind, and everything worked well with OWA until I fired up Outlook in normal RPC mode. Outlook complains about the name in the certificate not corresponding to server.domain.local, and the event log shows messages such as this:

"Microsoft Exchange couldn't find a certificate that contains the domain name server.domain.com in the personal store on the local computer. Therefore, it is unable to offer the STARTTLS SMTP verb for any connector with a FQDN parameter of server.domain.com. Verify the connector configuration and the installed certificates to make sure that there is a certificate with a domain name for every connector FQDN."

Worst of all, the public folders in Exchange won't work anymore. Even RPC-over-HTTP(S) stopped working, it seems.

Is there a way out of this, or do we need to re-install the server, caling it .com from the very beginning?Start Free Trial
[+][-]12.11.2007 at 08:10AM PST, ID: 20450247

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[+][-]12.11.2007 at 08:20AM PST, ID: 20450312

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[+][-]12.11.2007 at 09:42AM PST, ID: 20450998

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[+][-]12.11.2007 at 10:32AM PST, ID: 20451371

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[+][-]12.11.2007 at 10:45AM PST, ID: 20451499

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About this solution

Zones: Exchange Email Server, Microsoft IIS Web Server, Email Servers
Tags: 12014, smtp, starttls, exchange, id
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Solution Provided By: Sembee
Participating Experts: 1
Solution Grade: B
 
 
 
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