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12.12.2007 at 12:14PM PST, ID: 23019440
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IMF Automatic Update fails to install, doesn't restart Exchange services

Tags: failed, loadlibrary, update
SBS2003, SP2 w/ Exchange SP2.  This is a fairly new server, fresh install of SBS2003 with Exchange SP2.

I have been having a problem with this server successfully completing updates for the IMF Filter in Exchange.  What happens is it hangs and eventually times out when trying to install an IMF update, then it doesn't restart Exchange so I have to do it manually.  This has been an on and off issue - on at least one occasion I was able to manually install an IMF update months back, but now I am trying to manually install (KB907747) and it's hanging..  There's something weird with the Exchange setup because I tried re-applying Service Pack 2 months back and even that hung. So I rebooted the server and tried it again, and that time it went in with no errors.  

As I a trying to apply this patch now, it's stuck.  I went into the services and I see that the IIS Admin service is stuck in a "stopping" state... and has been for a while now,

The Wndows Update Log says:

2007-12-02      03:00:10:044      1084      1e88      Agent      ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
2007-12-02      03:00:10:044      1084      1e88      Agent      *********
2007-12-02      03:00:10:044      1084      1e88      Agent        * Updates to install = 1
2007-12-02      03:00:10:309      1084      1e88      Agent        *   Title = Update for Intelligent Message Filter for Exchange Server 2003: 2007.11.19 (KB907747)
2007-12-02      03:00:10:309      1084      1e88      Agent        *   UpdateId = {22C70886-3576-4DD4-A269-A183FDFA8E94}.100
2007-12-02      03:00:10:309      1084      1e88      Agent        *     Bundles 1 updates:
2007-12-02      03:00:10:309      1084      1e88      Agent        *       {3FD2FF5E-5AC2-4A3D-885D-8B71CA32D0C1}.100
2007-12-02      03:00:15:028      1084      1e88      Agent      WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
2007-12-02      03:00:15:356      1084      1e88      DnldMgr      Preparing update for install, updateId = {3FD2FF5E-5AC2-4A3D-885D-8B71CA32D0C1}.100.
2007-12-02      03:00:15:356      5360      1bb0      Misc      ===========  Logging initialized (build: 7.0.6000.381, tz: -0800)  ===========
2007-12-02      03:00:15:356      5360      1bb0      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2007-12-02      03:00:15:356      5360      1bb0      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2007-12-02      03:00:15:356      5360      1bb0      Handler      :::::::::::::
2007-12-02      03:00:15:356      5360      1bb0      Handler      :: START ::  Handler: Windows Patch Install
2007-12-02      03:00:15:372      5360      1bb0      Handler      :::::::::
2007-12-02      03:00:15:372      5360      1bb0      Handler        : Updates to install = 1
2007-12-02      03:00:15:372      5360      1bb0      Handler        : Installing update {3FD2FF5E-5AC2-4A3D-885D-8B71CA32D0C1}.100
2007-12-02      03:00:15:372      5360      1b4c      Handler      Installing with parameters=/quiet /norestart, sandbox=C:\WINDOWS\SoftwareDistribution\Download\91b727fc397da135803e8888c92d4fc1.
2007-12-02      19:00:15:582      5360      1bb0      Handler      Windows Patch Installer: First chance to complete timed out.  Giving second chance.
2007-12-02      19:11:13:004      1084      ba8      AU      #############
2007-12-02      19:11:13:004      1084      ba8      AU      ## START ##  AU: Search for updates
2007-12-02      19:11:13:004      1084      ba8      AU      #########
2007-12-02      19:11:13:004      1084      ba8      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {EDF8E961-3D96-42AA-BEFF-3550498A4E29}]
2007-12-02      19:11:13:004      1084      1ef8      Agent      *************
2007-12-02      19:11:13:004      1084      1ef8      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2007-12-02      19:11:13:004      1084      1ef8      Agent      *********
2007-12-02      19:11:13:004      1084      1ef8      Agent        * Online = Yes; Ignore download priority = No
2007-12-02      19:11:13:004      1084      1ef8      Agent        * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2007-12-02      19:11:13:004      1084      1ef8      Agent        * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-12-02      19:11:13:004      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-02      19:11:13:019      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:13:363      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-02      19:11:13:379      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:13:379      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2007-12-02      19:11:13:394      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:13:488      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2007-12-02      19:11:13:488      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:13:738      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2007-12-02      19:11:13:738      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:13:754      1084      1ef8      Setup      ***********  Setup: Checking whether self-update is required  ***********
2007-12-02      19:11:13:754      1084      1ef8      Setup        * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:13:754      1084      1ef8      Setup        * IsUpdateRequired = No
2007-12-02      19:11:14:035      1084      1ef8      Setup      Found non-managed non-WU Service registered with AU
2007-12-02      19:11:14:035      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-12-02      19:11:14:035      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:14:082      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-12-02      19:11:14:082      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:14:097      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
2007-12-02      19:11:14:097      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:14:144      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
2007-12-02      19:11:14:160      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:14:347      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.cab:
2007-12-02      19:11:14:347      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:14:363      1084      1ef8      Setup      ***********  Setup: Checking whether self-update is required  ***********
2007-12-02      19:11:14:363      1084      1ef8      Setup        * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.inf
2007-12-02      19:11:14:363      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\mucltui.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:14:363      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\mucltui.dll.mui: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:14:363      1084      1ef8      Setup      Update NOT required for C:\WINDOWS\system32\muweb.dll: target version = 7.0.6000.381, required version = 7.0.6000.381
2007-12-02      19:11:14:363      1084      1ef8      Setup        * IsUpdateRequired = No
2007-12-02      19:11:14:363      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-02      19:11:14:379      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:14:410      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-02      19:11:14:410      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:14:425      1084      1ef8      Agent      Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://www.update.microsoft.com/v7/microsoftupdate/redir/muauth.cab
2007-12-02      19:11:14:425      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2007-12-02      19:11:14:441      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:14:488      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2007-12-02      19:11:14:488      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:16:972      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-12-02      19:11:16:972      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:17:019      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-12-02      19:11:17:019      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:17:035      1084      1ef8      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2007-12-02      19:11:17:035      1084      1ef8      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2007-12-02      19:11:22:441      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-12-02      19:11:22:441      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:22:472      1084      1ef8      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-12-02      19:11:22:488      1084      1ef8      Misc       Microsoft signed: Yes
2007-12-02      19:11:22:504      1084      1ef8      PT      +++++++++++  PT: Synchronizing extended update info  +++++++++++
2007-12-02      19:11:22:504      1084      1ef8      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2007-12-02      19:11:24:847      1084      1ef8      Agent        * Added update {22C70886-3576-4DD4-A269-A183FDFA8E94}.100 to search result
2007-12-02      19:11:24:847      1084      1ef8      Agent        * Found 1 updates and 36 categories in search; evaluated appl. rules of 793 out of 1091 deployed entities
2007-12-02      19:11:24:847      1084      1ef8      Agent      *********
2007-12-02      19:11:24:847      1084      1ef8      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2007-12-02      19:11:24:847      1084      1ef8      Agent      *************
2007-12-02      19:11:24:863      1084      1ef0      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {EDF8E961-3D96-42AA-BEFF-3550498A4E29}]
2007-12-02      19:11:24:863      1084      1ef0      AU        # 1 updates detected
2007-12-02      19:11:24:863      1084      1ef0      AU      #########
2007-12-02      19:11:24:863      1084      1ef0      AU      ##  END  ##  AU: Search for updates [CallId = {EDF8E961-3D96-42AA-BEFF-3550498A4E29}]
2007-12-02      19:11:24:863      1084      1ef0      AU      #############
2007-12-02      19:11:24:863      1084      1ef0      AU      AU setting next detection timeout to 2007-12-03 21:01:55
2007-12-02      19:11:29:847      1084      1ef8      Report      REPORT EVENT: {95DCADAD-233C-4494-89F6-8994C075C486}      2007-12-02 19:11:24:847-0800      1      147      101      {00000000-0000-0000-0000-000000000000}      0      0      AutomaticUpdates      Success      Software Synchronization      Windows Update Client successfully detected 1 updates.
2007-12-02      20:00:15:586      5360      1bb0      Handler      Updateci: WinSEUpdateHandler::_TerminateChild: Terminating process 6724
2007-12-02      20:00:15:586      5360      1bb0      Handler      Updateci: WinSEUpdateHandler::_AbandonChild: Abandoning process 6724
2007-12-02      20:00:15:586      5360      1b4c      Handler      Updateci: WinSEUpdateHandler::_WaitForChildProcess: Abandoned
2007-12-02      20:00:15:586      5360      1b4c      Handler      Install completed with 0x800704d3.
2007-12-02      20:00:15:586      5360      1bb0      Handler      WARNING: Install was hung and terminated (rudely).
2007-12-02      20:00:15:586      5360      1bb0      Handler        : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x80242007, disabled until reboot = No, reboot required = No
2007-12-02      20:00:15:586      1084      1ef0      AU      >>##  RESUMED  ## AU: Installing update [UpdateId = {22C70886-3576-4DD4-A269-A183FDFA8E94}]
2007-12-02      20:00:15:586      5360      1bb0      Handler      FATAL: UH: 0x80242007: HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2007-12-02      20:00:15:586      1084      1ef0      AU        # WARNING: Install failed, error = 0x80242007 / 0x80242007
2007-12-02      20:00:15:586      5360      1bb0      Handler      :::::::::
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Question Stats
Zone: Software
Question Asked By: aconway
Solution Provided By: Sembee
Participating Experts: 1
Solution Grade: A
Views: 59
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12.12.2007 at 04:06PM PST, ID: 20461300

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12.12.2007 at 04:28PM PST, ID: 20461401

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12.12.2007 at 04:29PM PST, ID: 20461405

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12.13.2007 at 02:38PM PST, ID: 20468371

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12.13.2007 at 04:39PM PST, ID: 20468961

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12.14.2007 at 05:47AM PST, ID: 20471438

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12.14.2007 at 10:21AM PST, ID: 20473344

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12.17.2007 at 09:38AM PST, ID: 20486418

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03.04.2008 at 12:58PM PST, ID: 21045045

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