Question

Outlook Web Access (OWA) DST Issues

I am an IT professional for my organization. We use a Microsoft Exchange Enterprise 2003 SP2 server. When clients access Outlook Web Access (OWA) and select the date March 10th 2008 from the mini calendar, it says March 9th on the main screen (Using single day view). If you set the view to weekly it shows seven March 9th's. If you set the view to Month it shows two March 9th's

I have already installed these applicable Daylight Savings Time (DST) updates:
WindowsServer2003-KB933360-x86-ENU.exe (recently installed)
Exchange2003-KB926666-v2-x86-ENU.exe (recently installed)
KB928388 (Installed prior to DST change in 2007)

This is our setup:

Front End Server:
OS = Windows 2003 SP1 Standard
Exchange = 2003 SP2 Standard

Back End Server:
OS = Windows 2003 SP1 Enterprise
Exchange = 2003 SP2 Enterprise


The mentioned updates above have been installed on both servers.

Any ideas on how to make OWA work appropriately with the new DST settings?

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Asked On
2007-12-13 at 10:21:49ID23021702
Tags

march

,

9th

,

shows

,

owa

Topics

Exchange Email Server

,

Email Clients

,

Windows 2003 Server

Participating Experts
2
Points
0
Comments
6

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Answers

 

by: dons6718Posted on 2007-12-13 at 10:43:38ID: 20466451

If the recurring appointments were setup before you applied the patches, they should be deleted and reentered unless you ran the calendar update tool when you applied the patches.

 

by: The_Computer_Guru_777Posted on 2007-12-13 at 11:17:17ID: 20466733

The problem is not with the vents on the calendar. The problem is with how the calendar displays on the screen. Event when it has zero events.

 

by: The_Computer_Guru_777Posted on 2007-12-14 at 13:23:17ID: 20474578

Update: I have just figured out that the problem is only with the Premium client and not with the Basic Client.

You can choose which client you want right before login by checked the appropriate box.

 

by: The_Computer_Guru_777Posted on 2008-01-05 at 00:10:41ID: 20588340

After Talking with Microsoft to no avail, my colleges and I were able to figure out the problem our selves.

This article did not apply to our problems, but it still contained the solution:
http://support.microsoft.com/kb/914387/en-us

Windows stores time zone information in two locations in the registry. The first location is the time zone database in the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones
The time zone database contains the configuration data for all time zones in Windows. Windows and other applications use the data to calculate local times.

The second location for time zone information is the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation

All of the applicable microsoft dst hotfixes were installed, but they were only updating the first registry key, but not the second one. Using the script for refreshing the time zone from that article was able to fix the problem. Alternatively, the problem can be fixed by selecting the current time zone from the time and date settings and then hitting apply.

 

by: Vee_ModPosted on 2008-01-10 at 14:08:53ID: 20631863

Closed, 350 points refunded.
Vee_Mod
Community Support Moderator

20120131-EE-VQP-002

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