We have had a user leave our company and we wanted another use to contiune to get their email. So being new to Exchange 2007 I went into the Exchange Management Console and clicked on disable mail box. Then I add that email address as an alias to the other user who was going to continue to check that mail. But it didn't work.
So how can I fix this? How can I get that mailbox back and then attach it to another user?
Thanks.
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Thanks for your help. I believe I will go with your option #1. But how to I re-enable it? The only way I can think of is to create the mail box over again like it is a new mailbox. But if that is what needs to be done, would that not erase the existing emails and contacts that were originally there? Creating a NEW mailbox sounds like that is what it would do.
I'm confused, why would you need to re-create the mailbox? You mentioned in your initial question you simply disabled the account and mailbox, and that it was not deleted. Please clarify the current state of the mailbox. Are you able to still access it, through the original AD account, or through an administrator account?
Ah, well that would be a problem, now wouldn't it?
First, this has not been longer than 30 days correct since you disabled it, correct?
If it has not been 30 days, then follow this link, and scroll down to the section near the bottom labeled 'Reconnecting Mailboxes':
http://www.msexchange.org/
This should get you going.
I apologize about the delay, I have been on vacation for 2 weeks.
If you reference the earlier link, there is a section on reconnecting the mailbox, however it shows also how to reconnect to a different user than the original.
Or, you simply could create a new user/mailbox, and then through Outlook, import the PST file into the new mailbox. It's your call really.
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by: avoginiPosted on 2007-12-20 at 13:06:24ID: 20509868
Actually you have the right idea going FORWARD. Setting up the old email address as an alias for another person is fine, since NEW mail will go to that other person's mailbox account. However, if you wish a different account to get access to an old mailbox, that is not the method.
Also, does the new user already have an existing mailbox? (Which is how it sounds, so in that case...)
You have a couple of avenues to accomplish your goal:
1) Re-enable the mailbox in question, use exmerge to export the mail data to a .pst file, then import the .pst file into the new users account.
2) Re-enable the mailbox in question, under permissions allow the new user full control to the mailbox, then set up a second profile in Outlook on the users PC to access that mailbox.
I hope this helps.