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12.28.2007 at 05:55PM PST, ID: 23048451
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7.7

Exchange 2007 - The Exchange  topology service did not return a suitable domain controller

Asked by NeilMackie in Exchange Email Server, Windows 2003 Server, Domain Name Service (DNS)

Tags: , ,

Hello,
I am having an issue with my exchange 2007 SP1 server. The entire office environment runs on server 2003 standard.

I have narrowed the problem down to the exchange server not "seeing" any AD servers in my domain. I can ping from my email server to both my DC's and there does not seem to be any DNS issues as everything is resolving to the correct IP's.  I keep getting the following errors in my event log on the exchange server about every minute:

Event Type:      Error
Event Source:      MSExchange ADAccess
Event Category:      Topology
Event ID:      2114
Date:            12/28/2007
Time:            6:36:44 PM
User:            N/A
Computer:      EMAIL1
Description:
Process IISIPM1DED805F-6588-48A0-9D04-A8CA72C32C41 -AP "MSEXCHANGEOWAAPPPOOL (PID=5844). Topology discovery failed, error 0x80040a02 (DSC_E_NO_SUITABLE_CDC). Look up the Lightweight Directory Access Protocol (LDAP) error code specified in the event description. To do this, use Microsoft Knowledge Base article 218185, "Microsoft LDAP Error Codes." Use the information in that article to learn more about the cause and resolution to this error. Use the Ping or PathPing command-line tools to test network connectivity to local domain controllers.

and

Event Type:      Information
Event Source:      MSExchange ADAccess
Event Category:      Topology
Event ID:      2080
Date:            12/28/2007
Time:            6:36:44 PM
User:            N/A
Computer:      EMAIL1
Description:
Process IISIPM1DED805F-6588-48A0-9D04-A8CA72C32C41 -AP "MSEXCHANGEOWAAPPPOOL (PID=5844). Exchange Active Directory Provider has discovered the following servers with the following characteristics:
 (Server name | Roles | Enabled | Reachability | Synchronized | GC capable | PDC | SACL right | Critical Data | Netlogon | OS Version)
In-site:
AD1.FQDN      CDG 1 7 7 1 0 0 1 7 1
AD2.FQDN      CDG 1 7 7 1 0 0 1 7 1
 Out-of-site:
 
So from I see the topology service sees the AD serves but is not reporting them as suitable for the other MS exchange services to use so many fail at startup including the exchange transport service.

Looking further into the logs i also find these two events which point to an account problem in AD but I cannot find any problems there.

Event Type:      Warning
Event Source:      MSExchange ADAccess
Event Category:      General
Event ID:      2601
Date:            12/28/2007
Time:            6:28:25 PM
User:            N/A
Computer:      EMAIL1
Description:
Process MSEXCHANGEADTOPOLOGY (PID=252). When initializing a remote procedure call (RPC) to the Microsoft Exchange Active Directory Topology service, Exchange could not retrieve the SID for account <WKGUID=DC1301662F547445B9C490A52961F8FC,CN=Microsoft Exchange,CN=Services,CN=Configuration,...> - Error code=80040a01.
 The Microsoft Exchange Active Directory Topology service will continue starting with limited permissions.

and

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1097
Date:            12/28/2007
Time:            5:11:37 PM
User:            NT AUTHORITY\SYSTEM
Computer:      EMAIL1
Description:
Windows cannot find the machine account, No authority could be contacted for authentication. .

Any ideas? The big problems always seem to happen around the holidays don't they?
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[+][-]12.29.2007 at 12:20AM PST, ID: 20547189

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About this solution

Zones: Exchange Email Server, Windows 2003 Server, Domain Name Service (DNS)
Tags: exchange, 2007, dsc_e_no_suitable_cdc
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Solution Provided By: busbar
Participating Experts: 4
Solution Grade: A
 
 
[+][-]12.29.2007 at 03:47AM PST, ID: 20547507

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[+][-]12.29.2007 at 04:06AM PST, ID: 20547545

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[+][-]12.29.2007 at 04:20AM PST, ID: 20547569

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[+][-]12.29.2007 at 09:48AM PST, ID: 20548386

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