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01.07.2008 at 10:16AM PST, ID: 23064267
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6.6

Outlook Anywhere connect - disconnect problem - works find when connected via vpn

Asked by sparkis in Exchange Email Server, Outlook Groupware Software

Tags: , , ,

I have a outlook 2007 user connecting via outlook anywhere. He can authenticate but after he logs in, the program just connectes/disconnects continuously. Never establishing a connection. The is specific to the user machine. I tried recreating the profile. We are connecting to exchange 2003 sp2. I have no problem doing the same thing on another machine. If I connect the user to vpn connection using RAS outlook immediately connects. I ran diagnostics on outlook. And ideas from this Opmlog file:



2008.01.07 12:24:01 <<<< Logging Started (level is LTF_TRACE) >>>>
2008.01.07 12:24:01 HELPER::Initialize called
2008.01.07 12:24:01 Initializing: Finding a Transport
2008.01.07 12:24:01 MAPI XP Call: XPProviderInit in EMSMDB.DLL, hr = 0x00000000
2008.01.07 12:24:01 MAPI XP Call: TransportLogon, hr = 0x8004011d
2008.01.07 12:24:01 MAPI XP Call: Shutdown, hr = 0x00000000
2008.01.07 12:24:01 MAPI XP Call: XPProviderInit in EMSMDB.DLL, hr = 0x00000000
2008.01.07 12:24:02 MAPI Status: (-- -- ---/--- -- ---)
2008.01.07 12:24:02 MAPI XP Call: TransportLogon, hr = 0x00000000
2008.01.07 12:24:02 Initializing: Found a transport, Error code = 0x00000000
2008.01.07 12:24:02 MAPI XP Call: AddressTypes, hr = 0x00000000, cAddrs = 3, cUids = 1
2008.01.07 12:24:02 MAPI XP Call: RegisterOptions, hr = 0x00000000, cOptions = 2
2008.01.07 12:24:02 MAPI Status: (IN -- ---/OUT -- ---)
2008.01.07 12:24:02 MAPI XP Call: TransportNotify(BEGIN_IN|BEGIN_OUT), hr = 0x00000000
2008.01.07 12:24:02 HELPER::Initialize done, Error code = 0x00000000
2008.01.07 12:24:02 HELPER::GetCapabilities called, Error code = 0x00000000
2008.01.07 12:24:34 MAPI Status: (-- -- ---/--- -- ---)


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About this solution

Zones: Exchange Email Server, Outlook Groupware Software
Tags: Microsoft, Outlook, outlook 2007, using outlook anywhere on IBM thinkpad via DSL connection
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Solution Provided By: kzsigo
Participating Experts: 4
Solution Grade: B
 
 
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