Question

mail stuck in queue

Asked by: rick81

hi im running sbs2003 w exchange.  this is a server im not familar with.  just a random client.
main problem is mail is just sitting in the queue.  i have cleaned the queue and checked relaying, etc.  all looks ok.  whenever i send an email it does not leave the queue.  whether its via DNS or isp.com.
have telnet port 25 and seems ok.
have checked blacklists and cant see them on anything.  unless theres a usualy one i should be looking at.  

please help!

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Asked On
2008-02-04 at 21:36:21ID23137214
Topics

Exchange Email Server

,

SBS Small Business Server

Participating Experts
3
Points
0
Comments
7

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Answers

 

by: rick81Posted on 2008-02-04 at 22:37:40ID: 20821078

i noticed in the bottom of the queue i get an error saying the remote server did not respond to a connection attempt.

 

by: rick81Posted on 2008-02-04 at 23:01:42ID: 20821161

i also get the error 421 when trying to send out via a pop account internally via the isps mail server

 

by: dexterhomePosted on 2008-02-05 at 00:25:15ID: 20821436

without checking up on the error ID's, is the issue simply an authentication problem on outbound mail. This can be set in the properties of the default connector. Try running all tests with firewall turned off as well. Hope this is helpful.

 

by: peakpeakPosted on 2008-02-05 at 00:31:23ID: 20821458

Is this happening to one recipient only? In that case read here:
http://kbase.pscs.co.uk/index.php?article=279

 

by: ZanemwestPosted on 2008-02-05 at 00:36:22ID: 20821481

error 421 indicates that the remote smtp service is not available, so with this in mind i would guess that the smtp domain you are trying to send to is having an issue.

try from the exchange server to telnet to the remote server on port 25.

 

by: rick81Posted on 2008-02-05 at 01:28:23ID: 20821661

a reboot of the server - as a last resort fixed the issue.
seems error 421 may have been exceeded connections to the isp mail server.  
mail is flowing fine now.

no points awarded but thankyou for your responses

 

by: rick81Posted on 2008-02-05 at 15:10:13ID: 20828125

ive got this issue happening again. now i get smtp protocol error occured.
once i rebooted the server it worked.  for about 1/2 day.  i had to restart it this morning and now no good
any ideas?

20120131-EE-VQP-002

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