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02.13.2008 at 05:27AM PST, ID: 23159450
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9.4

Outlook 2003 not displaying the Paperclip Attachment Icon on some emails for a user

Asked by Dave_AND in Exchange Email Server, Email Software, Email Servers

Tags: , , ,

We have a user who uses Outlook 2003 to retrieve emails from our Exchange 2003 server. On some emails that he recieves it is missing the paperclip icon even though the email has an attachment. When you click into the email the attachment is there ready to download. This is occuring on internal and external emails sent to this account. Only this account seems to be affected. I have recreated the Outlook profile and also reinstalled Office 2003 on the users laptop to see if this fixed the problem, but it has not worked.

It seems as though it could be a problem with his mailbox on the exchange server as some emails display the paperclip icon fine on the navigation pane whilst with other emails it does not show at all.

Any ideas on what it could be?Start Free Trial
[+][-]02.13.2008 at 05:31AM PST, ID: 20883950

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[+][-]02.13.2008 at 05:41AM PST, ID: 20884024

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[+][-]02.13.2008 at 06:12AM PST, ID: 20884236

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[+][-]02.13.2008 at 06:19AM PST, ID: 20884288

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[+][-]02.13.2008 at 06:21AM PST, ID: 20884307

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About this solution

Zones: Exchange Email Server, Email Software, Email Servers
Tags: Microsoft, Outlook, 2003, Exchange Server 2003
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Solution Provided By: Ubuntop
Participating Experts: 1
Solution Grade: A
 
 
 
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