Setup: Microsoft Exchange Server 2007 running on Windows Server 2003 x64 (member server). Network solutions hosts the web and email accounts. Email is downloaded to the Exchange server using a POP3 connector. Email is sent from the exchange server using a smart host setting. Messages are relayed to Network Solutions to be sent to external domains.
We are currently having trouble sending to one email address. This problem only started when i moved them to the exchange server - previously they had POP accounts setup in Outlook and used Network Solutions for email and had no trouble sending to the one address.
I have listed the details of the error message below:
Diagnostic information for administrators:
Generating server: omr2.networksolutionsemail
.com
user@OUTSIDEDOMAIN.com
#< #4.4.7 SMTP; 450 Service temporarily unavailable for xxx.xxx.xxx.xxx (the IP address is for our domain hosted by network solutions) Please try again later.> #SMTP#
Original message headers:
Return-Path: <user@mydomain.com>
Received: from mail.networksolutionsemail
.com (ns-omr2.mgt.netsol.com
[10.49.6.65]) by omr2.networksolutionsemail
.com (8.13.6/8.13.6) with SMTP id
m1IK1KdC013084 for <user@OUTSIDEDOMAIN.com>; Mon, 18 Feb 2008 15:01:21
-0500
Received: (qmail 27942 invoked by uid 78); 18 Feb 2008 20:01:19 -0000
Received: from unknown (HELO Exchange01.FUEL.local) (admin@mydomain.com@x.x.x.
x) [this IP address is my WAN IP on the router]
by ns-omr2.lb.hosting.dc2.net
sol.com with SMTP; 18 Feb 2008 20:01:19 -0000
Received: from Exchange01.FUEL.local ([192.168.10.30]) by
Exchange01.FUEL.local ([192.168.10.30]) with mapi; Mon, 18 Feb 2008 14:59:44
-0500
From: user <user@mydomain.com>
To: "'user'" <
user@OUTSIDEDOMAIN.com>
Date: Mon, 18 Feb 2008 14:59:44 -0500
Subject: RE:
Thread-Index: AchyT8vV1PMB2MHDQ4WMsaAM/E
f0OwAABrsg
AAVQM7AAAO
aQYA==
Message-ID: <1CB6782E475F344BA349B6A25
9E0CA5E013
5939C@Exch
ange01.FUE
L.local>
In-Reply-To: <6E78EDD88F86C44BB9F0831CB
0E4EBD130A
9DCB1@OUTS
IDEDOMAIN.
com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/alternative;
boundary="_000_1CB6782E475
F344BA349B
6A259E0CA5
E0135939CE
xchange01F
UELl_"
MIME-Version: 1.0