[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

03/07/2008 at 08:23AM PST, ID: 23223319
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

9.6

Adding additional SMTP address to same domain, same user unable to send from external

Asked by eallerton in Exchange Email Server, SBS Small Business Server, Windows 2003 Server

Tags: Microsoft, Exchange, 2003, SBS

Using a Windows SBS environment with 1 exchange server and 2 domains (as far as exchange is concerned).

I have a user who has a primary SMTP address of metrobrian@domain1.com and a secondary SMTP address of metrobrian@domain2.com. I want to change his primary SMTP address to fit our current naming scheme and make it bsullivan@domain1.com while keeping the other two addresses so people who send to his old addresses don't get NDRs.

I added the bsullivan@domain1.com SMTP address in ADUC and made it the primary. It's now been 48hrs and while sending an email to that address internally works fine, sending him an email from outside the company produces the NDR below.

I have tried things like verifying the address in the GAL, verifying the recipient policy, double and triple checking my spelling, and going through the renaming option in AD. I cannot figure out why the exchange server cannot find him when receiving form the outside.

Please Assist...Thanks!

Reporting-MTA: dns;mail.externaldomain.com

Final-Recipient: rfc822;bsullivan@domain1.com
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 No such user - psmtp
[+][-]03/07/08 08:28 AM, ID: 21071733

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]03/07/08 08:34 AM, ID: 21071820

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]03/07/08 08:37 AM, ID: 21071847

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Exchange Email Server, SBS Small Business Server, Windows 2003 Server
Tags: Microsoft, Exchange, 2003, SBS
Sign Up Now!
Solution Provided By: abhaigh
Participating Experts: 2
Solution Grade: A
 
 
[+][-]03/07/08 08:45 AM, ID: 21071955

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-91 / EE_QW_2_20070628