client's ip address is blacklisted on the dsbl.org website and after verifying that i could send to it from my domain (not the same as mine and on a different ip address) i selected to have dsbl.org verify with 'postmaster@domainname.com
'. nearly immediately when i submitted the request, the following error was returned:
DSBL: Send Removal Confirmation
Confirmation email refused. Please fix your server to accept removal request mail. DO NOT email us asking us to email to another address or to help you fix your server; we will not do either.
Result:
Message Report:
Connected to 64.40.155.234 but connection died. (#4.4.2)
where do i go from here? as i am able to send to postmaster@domainname.com i know the address is valid - i just don't know how to fix this. i really need to be able to get the client's domain name off of the blacklist as it's killing them with their clients and vendors.
any help is greatly appreciated. tia.
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