laurin1
asked on
Outlook Mobile Access - Blank Screen
OMA worked fine in the past, but now, I can log in, but I just get a blan page and the URL is changed to something weird like:
https://mail/oma/(55rics3mjuizke45b34ex045)/oma.aspx
Also, the Event Log has this event whenever I try to log on:
Event Type: Error
Event Source: MSExchangeOMA
Event Category: (1000)
Event ID: 1503
Date: 3/23/2008
Time: 5:09:17 PM
User: N/A
Computer: DC01
Description:
An unknown error occurred while processing the current request:
Message: Type 'OmaAdapters.OmaXhtmlMulti LineTextBo xAdapter,M icrosoft.E xchange.OM A.UserInte rface' used as adapter not found. (D:\Exchsrvr\OMA\Browse\we b.config line 101)
Source: System.Web
Stack trace:
at System.Web.Configuration.H ttpConfigu rationReco rd.Evaluat e(String configKey, SectionRecord section)
at System.Web.Configuration.H ttpConfigu rationReco rd.GetConf ig(String configKey, Boolean cacheResult)
at System.Web.Configuration.H ttpConfigu rationReco rd.GetConf ig(String configKey, Boolean cacheResult)
at System.Web.HttpContext.Get Config(Str ing name)
at System.Web.UI.MobileContro ls.Control sConfig.Ge tFromConte xt(HttpCon text context)
at System.Web.UI.MobileContro ls.MobileP age.get_Re questingDe viceConfig ()
at System.Web.UI.MobileContro ls.MobileP age.get_Ad apter()
at System.Web.UI.MobileContro ls.MobileP age.OnUnlo ad(EventAr gs e)
at System.Web.UI.Control.Unlo adRecursiv e(Boolean dispose)
at System.Web.UI.Page.Process RequestCle anup()
at System.Web.UI.Page.Process Request()
at System.Web.UI.Page.Process Request(Ht tpContext context)
at System.Web.CallHandlerExec utionStep. System.Web .HttpAppli cation+IEx ecutionSte p.Execute( )
at System.Web.HttpApplication .ExecuteSt ep(IExecut ionStep step, Boolean& completedSynchronously)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
https://mail/oma/(55rics3mjuizke45b34ex045)/oma.aspx
Also, the Event Log has this event whenever I try to log on:
Event Type: Error
Event Source: MSExchangeOMA
Event Category: (1000)
Event ID: 1503
Date: 3/23/2008
Time: 5:09:17 PM
User: N/A
Computer: DC01
Description:
An unknown error occurred while processing the current request:
Message: Type 'OmaAdapters.OmaXhtmlMulti
Source: System.Web
Stack trace:
at System.Web.Configuration.H
at System.Web.Configuration.H
at System.Web.Configuration.H
at System.Web.HttpContext.Get
at System.Web.UI.MobileContro
at System.Web.UI.MobileContro
at System.Web.UI.MobileContro
at System.Web.UI.MobileContro
at System.Web.UI.Control.Unlo
at System.Web.UI.Page.Process
at System.Web.UI.Page.Process
at System.Web.UI.Page.Process
at System.Web.CallHandlerExec
at System.Web.HttpApplication
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Have you restarted the server? That usually fixes issues with adapters not being found.
ASKER
Yes. I found that others have had the same info, but no resolution has been found:
https://www.experts-exchange.com/questions/22751189/OMA-displaying-a-blank-page.html
https://www.experts-exchange.com/questions/22751189/OMA-displaying-a-blank-page.html
Unfortunately, a Google search doesn't reveal any fixes for this, but it looks like you already tried. Out of curiosity, if you open that file D:\Exchsrvr\OMA\Browse\web .config in Notepad, and use CTRL-G to go to line 101, what does it contain? It might be a clue (or, of course, it might just be totally obscure).
ASKER
<control name="Microsoft.Exchange.O MA.UserInt erface.Mul tiLineText Box,Micros oft.Exchan ge.OMA.Use rInterface " adapter="OmaAdapters.OmaXh tmlMultiLi neTextBoxA dapter,Mic rosoft.Exc hange.OMA. UserInterf ace" />
Is at line 101. I had some .NET trouble with this server, and finally got it working, but I believe .NET 1.1 isn't installed properly, nor do I know how to fix it.
Is at line 101. I had some .NET trouble with this server, and finally got it working, but I believe .NET 1.1 isn't installed properly, nor do I know how to fix it.
It might help to use the aspnet_regiis utility:
http://support.microsoft.com/kb/306005
http://support.microsoft.com/kb/306005
ASKER
Nope. Did not fix it.
ASKER CERTIFIED SOLUTION
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ASKER
It says so in Add/Remove Programs, but I can't be sure and I can't reinstall it.
Well, I had some contact with the MS Exchange team on this issue (I sent a message describing your error to the MVP mailing list), and one reply stated that MS support had indeed seen this issue several times, and that the fix was to remove that Device Update 4.0 .
ASKER
Removed Device Update 4.0, but that did not fix the problem.
It might be necessary to stop/start the WWW service. At a convenient time, do an IISRESET from the command line.
ASKER
Already did.
ASKER
Hooray! I reinstalled Device Update 4.0 and reset IIS and it works! Thanks for pointing me in the right direction.
Hello,
I tried the same , I reinstalled DeviceUpdate4.0 but I have the same error. Still a blank page.
Please can we go through all settings ?
Is it possible to check OMA from a computer with IE ?
I tried the same , I reinstalled DeviceUpdate4.0 but I have the same error. Still a blank page.
Please can we go through all settings ?
Is it possible to check OMA from a computer with IE ?