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September 7, 2008 02:53pm pdt
 
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Outlook 2007 will not download offline address book

Tags: Microsoft, Exchange, 2007, offline address book
I have an XP machine running Outlook 2007, which is connected to a mailbox on an Exchange 2007 server.  When you try to download the offline address book, the send/receive hangs on "copying offline address book template file."  We tried deleting the oab files from the client as an initial troubleshooting step, and they have yet to be recreated.  The offline address book works correctly on Outlook 2003 running on a terminal server; unfortunately this is the only other client we've been able to test.  All other send/receive actions on the Outlook 2007 client work correctly.

This may or may not be related, but the Exchange System Attendant on the Exchange 2007 server service seems to stop randomly; when you then manually start it, it starts and runs (apparently) fine.
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Question Stats
Zone: Software
Question Asked By: irvcon
Solution Provided By: peakpeak
Participating Experts: 1
Solution Grade: A
Views: 217
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[+][-]Accepted Solution by peakpeak

Rank: Sage

Accepted Solution by peakpeak:

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