Question

Virtual SMTP Relay Authentication

Asked by: SWS001

Hi,

I am fairly new to Exchange and have been tasked with setting up a new SBS 2003 Server with Exchange for a client and am having some difficulties wth the SMTP Relay Authentication.

Currently the Relay is open with no authentication which is prone to attack from spammers.

If I turn off annoymous access to the relay whenever an email is sent from an external source to a user on the SBS Domain the sender gets the following error message bounced back:

----- The following addresses had permanent fatal errors -----
<firstname.lastname@domain.com>
    (reason: 550 5.7.1 Unable to relay for firstname.lastname@domain.com)

Now I know this is because I have currently set the Relay to "only use the following" and in the list below I have added no entries, in the Exchange System manager.

The problem I am having is I'm not sure which IP Address(es)/Domain(s) to put in the list to except as the problem is the emails coming from the big wide world NOT sending to it.

The only way around this is can see is to allow all connections to the Relay, which I have been told is potentially unsafe, as the IP address of the sender will vary from each person.

Can anyone please help, I have been searching for answers but most people seem to find the problem is outbound and mine is inbound.

Thanks in advance,
Mark

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Asked On
2008-04-15 at 08:20:32ID23324023
Tags

Microsoft

,

Exchange

,

2003

Topics

Exchange Email Server

,

SBS Small Business Server

Participating Experts
2
Points
0
Comments
11

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Answers

 

by: tgerbertPosted on 2008-04-15 at 08:26:02ID: 21359541

Relay means that a server will accept a message for a domain it does *not* own and forward it to the recipient's mail server, the only people who need to be able to relay are your own users.

 

by: tgerbertPosted on 2008-04-15 at 08:30:02ID: 21359571

If you receive mail directly from other domains, you need to accept anonymous connections from everyone - however, you may be receiving all your mail from your ISP's mail server, in which case you can accept only connections from that one machine to reduce spam.

On the relay restrictions you want to except only from the list below, and specify your own internal IP range.

 

by: SWS001Posted on 2008-04-15 at 08:34:51ID: 21359619

So the Relay service only needs to be run if a user wishes to forward their email to the Exchange server on a different piece of hardware?

The problem is that I have setup Exchange on a SBS system without any extensive knowledge of Exchange and now am running into problems with receiving emails from external sources, which get bounced with the relay message above.

If I turn on 'No Username and Password' under the Relay option under Virtual SMTP under Exchange system manager the warning goes away and external emails are delivered to domain users.

I don't have enough understanding of how thisVirtual SMTP works.

 

by: tgerbertPosted on 2008-04-15 at 08:41:18ID: 21359677

Here's an example of relay:
I am at domain1.com, your are at yourdomain.com.  I wish to send spam to johndoe@aol.com, however AOL no longer accepts mail from me.  I send my mail message *from* domain1.com, *to* yourserver.yourdomain.com.  Your mail server accepts the message, and in turn sends it to aol.com.

Every piece of *outbound* mail your users send is relay (because the mail server must accept a message destined for a domain it is not responsible for).  Every *inbound* email message you receive from the internet should be destined for someone at your domain, and therefore not relay.

Relay settings do not affect that Exchange accepts messages for the domains it is responsible for (i.e. if I send a message to your server, for jdoe@yourdomain.com this is not a relayed piece of mail, therefore relay settings don't apply).  Exchange knows which domains it is responsible for according to the SMTP addresses on the e-mail address recipient policies.

 

by: SembeePosted on 2008-04-15 at 10:56:11ID: 21360993

Did you use the wizard to configure Exchange? If not then that was your first problem. Rule number 1 with SBS - use the wizard.

Exchange is relay secure by default. It is not an open relay.
It will have authenticated relaying enabled, but if you do not have any POP3/SMTP clients then you can disable authenticated relaying. You also do not need any IP addresses listed for relaying.

Simon.

 

by: tgerbertPosted on 2008-04-15 at 11:50:16ID: 21361541

I leave my internal IP addresses listed as allow relay for the sake of simple SMTP applications that don't support auth - is it a bad idea to leave my internal IP range as allowed to relay, or not necessary?

 

by: SembeePosted on 2008-04-15 at 14:04:37ID: 21362859

The problem with having the internal IP address listed is that some firewalls will make the traffic appear to be coming from an internal IP address. That can mean the server allows relaying from the internet - not due to any fault of its own.

I also work on the basis of having the server locked down as much as possible - open to relaying on an internal subnet is still too much for me - particularly on an internet facing SMTP virtual server. What I have done in the past is use a second SMTP virtual server for internal traffic - one that cannot be access from the internet.

Simon.

 

by: tgerbertPosted on 2008-04-16 at 06:08:59ID: 21367292

Ahh...that makes more sense, thanks for the info, Simon.

SWS001...sorry for hijacking your question and interjecting one of my own!

 

by: SWS001Posted on 2008-04-17 at 03:06:34ID: 21375582

Hi Sembee,

I did not use the wizard to configure Exchange, the server was built by someone else and I have been drafted in setup the Exchange mailboxes and configure it, this could have been performed incorrecly.

Which wizard is it I need to run and how do i access it?

Mark

 

by: SembeePosted on 2008-04-17 at 04:48:52ID: 21376020

Server Management. Connect to the Internet and Email wizard - or a name to that effect. Rule number one with SBS - always run the wizards. SBS should not be treated like the full product - it is designed to be configured using the wizards.

Simon.

 

by: SWS001Posted on 2008-04-22 at 09:14:41ID: 21412614

Hi All,

Thank you for your help on this matter.

What we did in the end was re-install SBS on the server and run through all the Wizards in the to-do list and it all worked fine.

Emails, exchange, dchp, dns, etc, etc were all setup automatically and after importing all the users mailboxes, my documents, etc, etc and reconnecting the clients to the domain it was fine.

Many Thanks,
Mark

20120131-EE-VQP-002

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