Question

554 No relaying allowed - psmtp> #SMTP#

Asked by: chrismcse

Trying to send an email to the below address...I can telnet into 75.147.116.86 but how can I tell if the problem is on our end or theirs?  Thanks Jeff

Delivery has failed to these recipients or distribution lists:

gjosephs@bjlcpas.com
An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

The following organization rejected your message: bjlcpas.com.s7a2.psmtp.com.







Diagnostic information for administrators:

Generating server: mail.Arbormanagement.com

gjosephs@bjlcpas.com
bjlcpas.com.s7a2.psmtp.com #<bjlcpas.com.s7a2.psmtp.com #5.0.0 SMTP; 554 No relaying allowed - psmtp> #SMTP#

Original message headers:

Return-Path: <JStang@ArborManagement.com>
Received: from server10.weiner.com ([192.168.1.210])      by
 mail.Arbormanagement.com (8.13.8/8.13.8) with ESMTP id m3IIqk63010082
      (version=TLSv1/SSLv3 cipher=RC4-MD5 bits=128 verify=NOT)      for
 <gjosephs@bjlcpas.com>; Fri, 18 Apr 2008 14:52:47 -0400
Received: from server10.weiner.com ([192.168.1.210]) by server10.weiner.com
 ([192.168.1.210]) with mapi; Fri, 18 Apr 2008 14:53:33 -0400
From: Jeff Stang <JStang@ArborManagement.com>
To: "gjosephs@bjlcpas.com" <gjosephs@bjlcpas.com>
Disposition-Notification-To: Jeff Stang <JStang@ArborManagement.com>
Return-Receipt-To: <JStang@ArborManagement.com>
Date: Fri, 18 Apr 2008 14:53:29 -0400
Subject: test email
Thread-Topic: test email
Thread-Index: AcihhX4ZNu5z+mEIQGSkFFubjS1BDg==
Message-ID: <A8F7F82DA3EE564EA55DE249AB3CE3DE5D800CBB@server10.weiner.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/related;
      boundary="_005_A8F7F82DA3EE564EA55DE249AB3CE3DE5D800CBBserver10weinerc_";
      type="multipart/alternative"
MIME-Version: 1.0
X-Proofpoint-Virus-Version: vendor=fsecure engine=4.65.5502:2.3.11,1.2.37,4.0.164 definitions=2007-08-14_01:2007-08-11,2007-08-14,2007-08-14 signatures=0
X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 ipscore=0 phishscore=0 bulkscore=0 adultscore=0 classifier=spam adjust=0 reason=mlx engine=3.1.0-0804140000 definitions=main-0804180135

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-04-18 at 12:16:13ID23335307
Topics

Exchange Email Server

,

Email Servers

,

Simple Mail Transfer Protocol (SMTP)

Participating Experts
3
Points
125
Comments
8

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. SMTP Relaying not allowed
    We set up a web server to send out e-mail based on forms filled out at the site. But it looks like we're getting a bunch of errors when then mail server is trying to send e-mail. How can we improve this? CFUSION\MAIL\spool\84.cfmail. SMTP server replied "relaying mail...
  2. SMTP relaying
    How can I set MS Exchange 2003 to allow smtp relaying only for the user that are actuly attached to my Domain/Network? I don't want any anonymous relaying. Thanks jdff

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: cshepfamPosted on 2008-04-18 at 12:27:48ID: 21388891

 

by: SqueebeePosted on 2008-04-18 at 12:30:03ID: 21388910

Relaying denied indicates a configuration issue on their end, the most you can do is contact their postmaster and report the situation.

 

by: chrismcsePosted on 2008-04-18 at 12:30:16ID: 21388914

I'm using exchange 2007 tho

 

by: SqueebeePosted on 2008-04-18 at 12:30:59ID: 21388920

It doesn't matter what you are using, it's not you, it's them.

 

by: chrismcsePosted on 2008-04-18 at 12:32:26ID: 21388929

How can you be sure?  Is there some kind of test?

 

by: SqueebeePosted on 2008-04-18 at 12:37:43ID: 21388985

The test is if you send a message to a user on their domain and they respond with relaying denied. The exception would be if this happened with all mail to all recipients.

 

by: bmasincupPosted on 2008-04-18 at 12:45:06ID: 21389029

The psmtp.com is the extention that is used by the Postini Spam Blocking service.  I looked up the error on their support portal and the recipient has their site configured incorrectly.   So the issue isn't yours it is the recipients issue.
Here is a copy of the support page from Postini.  You need to login so no link is provided

Incoming emails to your mail server are rejected by Postini with the error:
554 No relaying allowed - psmtp

Resolution:

This means that the domain has not been added into Postini system so Postini will not accept and process emails for this domain.

1) Check to see if the domain is in your Perimeter Manager hierarchy:
a) Go to Orgs and Users > Domains.
b) Select your Account org from the Choose Org pull-down list and search for the domain name.

2) If the domain doesn't exist in your Postini structure, add it into any existing organization or create a new one. Please refer to the solution entitled, "Adding or deleting domains" for details on doing this.

3) If the domain does already exist, then verify that it is in an Organization under the correct email config. If so, then perform the following steps:
a) Select the email config which handles the deliveries from the Choose Org pull-down list, then go to Inbound Servers > Delivery Manager.
c) Click Edit.
d) Click Submit.

4) Finally, if the domain exists, but is not under the correct email Server Configuration, then move the Organization following the solution entitled "Moving an Organization from beneath one Server Configuration to another".

 

by: chrismcsePosted on 2008-05-22 at 18:15:10ID: 31450247

Thanks again for the advice about Postini...

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...