Hi
Only users with the primary SMTP email address yxz@mycompany.com are able to download the OAB.
All other users with another primary email address like yxc@customer1.com receive the error message
Not downloading OAB files. A server (URL) could not be located. 0X8004010F
Can someone explain me what is wrong with our system?
Why does public folder distribution not work?
How can I use other primary email addresses and still download the OAB using Outlook anywhere?
I had expected that the company with public folder distribution would not have that issue because the email address should not be important.
For a company with webbased distribution only I can understand why the email address must be @mycompany.com because the webserver which distributes the OAB can be reached only with the domain mycompany.com and the URL to the OAB server is generated by outlook automatically using users's email address.
What we have installed:
We have setup a new system on dedicted machines with windows server 2003 R2 SP2 64bit
- Exchange 2007 Sp1 as CAS
- Exchange 207 Sp1 as Mailserver
- AD/DC/Global Cat server
SSL UCC certificate from digicert, mail.mydomain.com, autodiscover.mydomain.com
Domain internal: mydomain.local
external: mydomain.com
We want to use the system to host multiple cumstomers (Hosted Exchange)
I have created some customers with some users. Customers are in different OUs. Each customer has a company-GAL, company-AL and company-OAB.
The company-OAB distribution properties are set to:
for company 1: client support all and enabled public folder support
for company 2: client support all and enabled public folder support and Web based distribution enabled
for company 3: client support all and Web based distribution enabled, disabled public folder
I can access mailbox using webmail, outlook 2007 with outlook anywhere (RPC over HTTP) and it works fine except the download of the OAB.
Thanks for help.
