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06.11.2008 at 10:35AM PDT, ID: 23476676
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Cannot start Microsoft Office Outlook. Set of folders cannot be opened.

Asked by ipsbend in Exchange Email Server, Email Clients, SBS Small Business Server

Tags: Microsoft, Outlook, 2007, Used with Exchange Server 2003

We are SBS2003 w/ Exchange03 environment. I have a user that receives the error "cannot start Microsoft Office Outlook. Set of folders cannot be opened." when trying to open Outlook. Worked fine yesterday; problem started this morning. Can't run scanost.exe; receive this error: "cannot open your mailbox. the file c:/temp/outlook.ost cannot be accessed. you must connect to the microsoft exchange at least once before you can use your offline folder file."

Also tried solution in this EE post: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22836865.html?sfQueryTermInfo=1+access+cannot+folder+microsoft+offic+open+outlook+outlook.ost+set+start. I made the changes on the exchange server but it didn't seem to work. does the user have to log off and on again?Start Free Trial
[+][-]06.11.2008 at 10:40AM PDT, ID: 21762329

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[+][-]06.11.2008 at 10:40AM PDT, ID: 21762336

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[+][-]06.11.2008 at 10:43AM PDT, ID: 21762368

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[+][-]06.11.2008 at 10:44AM PDT, ID: 21762377

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[+][-]06.11.2008 at 10:45AM PDT, ID: 21762385

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[+][-]06.11.2008 at 10:49AM PDT, ID: 21762419

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[+][-]06.11.2008 at 10:52AM PDT, ID: 21762466

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[+][-]06.11.2008 at 10:53AM PDT, ID: 21762479

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[+][-]06.11.2008 at 10:55AM PDT, ID: 21762496

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[+][-]06.11.2008 at 10:57AM PDT, ID: 21762523

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[+][-]06.11.2008 at 11:01AM PDT, ID: 21762566

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[+][-]06.11.2008 at 11:38AM PDT, ID: 21762887

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About this solution

Zones: Exchange Email Server, Email Clients, SBS Small Business Server
Tags: Microsoft, Outlook, 2007, Used with Exchange Server 2003
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Solution Provided By: tigermatt
Participating Experts: 2
Solution Grade: A
 
 
[+][-]06.11.2008 at 12:04PM PDT, ID: 21763133

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[+][-]06.26.2008 at 12:26PM PDT, ID: 21878146

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[+][-]06.30.2008 at 08:00AM PDT, ID: 21899731

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[+][-]06.30.2008 at 12:10PM PDT, ID: 21902100

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[+][-]06.30.2008 at 01:18PM PDT, ID: 21902694

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[+][-]07.02.2008 at 09:20AM PDT, ID: 21918023

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