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07.08.2008 at 03:55AM PDT, ID: 23546123 | Points: 500
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Microsoft Exchange 2007 Fax via Unified Messaging (Office Communications Server 2007)

Asked by dtsirlis in Exchange Email Server, Windows 2003 Server, MS Live Communications Server

Tags: , , , , , , ,

Dear Gurus,

First let me congratulate on an excellent knowledge base. This site has given me the solution numerous times when I thought there was no solution.

We are trying to set up inbound fax via Office Communications Server 2007.  We can not get it to work. The problem, in plain English, is that our Exchange server cannot "recognize" the call as a fax call.

In an ideal Microsoft Unified Messaging world, one number assigned to each user would work as a fax number as well. Exchange Server would see that it is a fax call before being routed as a telephone call and sent into Outlook.

But of course we do not live in an ideal world.

Attached are two errors I get from the logs.

Thank you in advance,
DT

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Event Type:	Warning
Event Source:	MSExchange Unified Messaging
Event Category:	UMCore 
Event ID:	1185
Date:		2/5/2008
Time:		4:43:33 ¼¼
User:		N/A
Computer:	MAIL
Description:
The Unified Messaging server was unable to submit a message to Hub Transport server "MAIL" because the following error occurred: Unexpected SMTP server response. Expected: 220, actual: 500, whole response: 500 5.3.3 Unrecognized command
 .
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 
 
 
Event Type:	Error
Event Source:	MSExchange Unified Messaging
Event Category:	UMService 
Event ID:	1082
Date:		2/5/2008
Time:		4:38:23 ¼¼
User:		N/A
Computer:	MAIL
Description:
The Unified Messaging server was unable to submit messages to a Hub Transport server because there is no Hub Transport server available to process the request with UM header file "C:\Program Files\Microsoft\Exchange Server\UnifiedMessaging\voicemail\bd6f8b33-cc3f-4d68-b292-32f80c9d446f.txt". Make sure that there is a Hub Transport server located in the same Active Directory site as the UM server. In addition, make sure that the Microsoft Exchange Transport service is started on the Hub Transport server.
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
[+][-]07.09.2008 at 01:04AM PDT, ID: 21961393

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[+][-]07.09.2008 at 01:35AM PDT, ID: 21961514

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[+][-]07.09.2008 at 02:48AM PDT, ID: 21961820

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[+][-]07.09.2008 at 03:09AM PDT, ID: 21961914

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[+][-]07.15.2008 at 05:51PM PDT, ID: 22012440

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[+][-]07.16.2008 at 07:44AM PDT, ID: 22016422

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[+][-]07.16.2008 at 07:53AM PDT, ID: 22016519

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[+][-]07.16.2008 at 02:26PM PDT, ID: 22020353

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[+][-]07.21.2008 at 10:07AM PDT, ID: 22052282

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[+][-]07.22.2008 at 01:16AM PDT, ID: 22057182

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[+][-]07.22.2008 at 04:32AM PDT, ID: 22058161

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