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07.09.2008 at 06:37AM PDT, ID: 23550110
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Outlook 2007 Mailbox Setup for SBS 2009 Exchange  - can't authenticate

Asked by dchew in Exchange Email Server, Outlook Groupware Software, SBS Small Business Server

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I've got a client with a SBS 2003 domain.  Workstations are all XP Professional.  Outlook 2007 is being used for email client.  I have no problems with any other mailboxes / profiles, except this one I just setup for a new employee.  I have her logged onto her domain profile, and can access network resources no problem, I just can't seem to setup her Outlook / Exchange Profile.  Everytime we open Outlook 2007, we get the initial setup wizard, except that it asks for a login / password. I've tried everything from hers, to Domain Administrator, to other users on the domain, and none of them work.   It just keeps popping up no matter what I enter for credentials.  Once I click cancel, it gives me the message, "Cannot open your default email folders, You must connect to MS Exchange with the current profile before you can synchronize your folders with your offline folder file."  and then it Outlook closes and i cannot get into her mailbox.  I've tried username@domain, username@domain.local, Domain\Username, Username, and none of them work.  I haven't ever had this problem on this domain before and this is driving me crazy and making me look terrible from an admin standpoint.  

Any and all advice appreciated!Start Free Trial
[+][-]07.09.2008 at 06:42AM PDT, ID: 21963440

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Zones: Exchange Email Server, Outlook Groupware Software, SBS Small Business Server
Tags: exchange outlook 2007
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Solution Provided By: ssmith764
Participating Experts: 2
Solution Grade: B
 
 
[+][-]07.09.2008 at 08:50AM PDT, ID: 21965056

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