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07/10/2008 at 01:02PM PDT, ID: 23555248
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9.1

user denied access to own mailbox through OWA

Asked by TCrockett in Exchange Email Server, Active Directory

Tags: Microsoft, Exchange, 2007

I have a user who couldn't get into his OWA.  Outlook works fine.  I killed his mailbox made him a new one and still he can't get it.  It looks to be an AD error, but I'm not sure how to go about fixing it.  Here is the error message:

Request
Url: https://mail.xxx.org:443/owa/lang.owa
User host address: 172.16.8.50

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

Call stack

Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Inner Exception
Exception type: Microsoft.Exchange.Data.Directory.ADOperationException
Exception message: Active Directory operation failed on avh-srvs.aspenhospital.org. This error is not retriable. Additional information: Insufficient access rights to perform the operation. Active directory response: 00002098: SecErr: DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

Call stack

Microsoft.Exchange.Data.Directory.ADSession.AnalyzeDirectoryError(PooledLdapConnection connection, DirectoryRequest request, DirectoryException de, Int32 totalRetries, Int32 retriesOnServer)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, IEnumerable`1 properties)
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()

Inner Exception
Exception type: System.DirectoryServices.Protocols.DirectoryOperationException
Exception message: The user has insufficient access rights.

Call stack

System.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32 messageId, LdapOperation operation, ResultAll resultType, TimeSpan requestTimeOut, Boolean exceptionOnTimeOut)
System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest request, TimeSpan requestTimeout)
Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest request, LdapOperation ldapOperation)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
[+][-]07/10/08 01:40 PM, ID: 21977187

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[+][-]07/10/08 01:43 PM, ID: 21977212

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[+][-]07/10/08 01:56 PM, ID: 21977320

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[+][-]07/10/08 02:06 PM, ID: 21977395

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About this solution

Zones: Exchange Email Server, Active Directory
Tags: Microsoft, Exchange, 2007
Sign Up Now!
Solution Provided By: kollenh
Participating Experts: 2
Solution Grade: A
 
 
[+][-]07/10/08 02:33 PM, ID: 21977582

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[+][-]07/10/08 02:39 PM, ID: 21977621

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[+][-]07/10/08 02:40 PM, ID: 21977632

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